Windows 10: New Laptop running slow due to windows updates

Kia Ora I recently bought a HP 14 068au laptop ...It runs really slow...I contacted hp support who check it out and said it was a windows update problem, so I contacted Microsoft and they can't seem to fix it...Is this pro common w ith hpnew laptops and windows updates ? If so how can it be fixed ?

:)

 

Laptop is running very slow

Hi Thomas,

What all troubleshooting steps have you performed?

As an initial troubleshooting step, I would request you to execute the System Maintenance troubleshooter and check if there is any improvement in the speed of laptop.

To perform common maintenance tasks in Windows, such as cleaning up unused files and shortcuts, try using the System Maintenance troubleshooter to automatically find and fix problems. For example, the System Maintenance troubleshooter looks for unused files
and shortcuts that you can clean up or remove so that your computer can run faster.

Please follow the steps to run System Maintenance troubleshooter
on the computer:

• 
  Type “Control Panel” on the search box.
  
• 
  Click on Troubleshooting.
  
• 
  Click on View all option on the left side of the Windows.
  
• 
  Click on System Maintenance option.
  
• 
  Click on Next and follow the onscreen instructions to troubleshoot the issue.
  

Please revert if you face any issues with slow speed of laptop.

Thank you.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

HELP! My Laptop has gone into SLOW MOTION!

Should be able to get a "step-by-step here;

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