Windows 10: New Laptop Setup - Can't log into account because the "CODE" is not being sent to the email...

Discus and support New Laptop Setup - Can't log into account because the "CODE" is not being sent to the email... in Windows 10 Gaming to solve the problem; I have a new laptop I'm trying to setup. The setup is requiring me to sign-in to my Microsoft Account, but I can't remember password so I had a CODE... Discussion in 'Windows 10 Gaming' started by W. Dean Stanley, May 13, 2025 at 2:03 PM.

  1. New Laptop Setup - Can't log into account because the "CODE" is not being sent to the email...


    I have a new laptop I'm trying to setup. The setup is requiring me to sign-in to my Microsoft Account, but I can't remember password so I had a CODE sent to my email address. However, I did not receive a CODE. I tried a couple of times.My husband was able to sign-in with his account which allowed me to get into the laptop. Now I need to sign-in with my account and delete his sign-in account.HIGHLY FRUSTRATED

    :)
     
    W. Dean Stanley, May 13, 2025 at 2:03 PM
    #1

  2. email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, May 13, 2025 at 2:09 PM
    #2
  3. ricci8357 Win User
    entered incorrect email add. during setup new laptop

    I just purchased a new laptop and while setting up a new Microsoft acc. I was given options of which email

    address was available after chosing one I continued to perform setup of a laptop I just purchased while in setup I entered the incorrect email add. in Outlook16. Microsoft gives you a limited time to verify this email

    with an email which was sent to my gmail account. Since I had the wrong outlook.com add I could not verify in the amount of time allowed. The laptop has Windows10 O/S. Iam not sure what steps to perform and in what order to do them in? Would a factory reset
    put me back to the get started prompt? how do I make sure that email on the Microsoft account is still availablel Iam new to this community and would greatly appreciate your help, Thank You, Nick
     
  4. webJockey Win User

    New Laptop Setup - Can't log into account because the "CODE" is not being sent to the email...

    email account hacked. please help

    I have a yahoo email account that seems to be hacked. Following are hacking activities I have noticed.

    1) Spam emails being sent from my account to my account and my recovery email account.
    2) Recent emails in inbox are missing
    3) New emails in deleted mails folder

    I have reset passwords for both my email account and recovery email account and also re-installed my mac but still spam emails are being sent from my account to my account and my recovery email account.

    My mac was not even turned on when those emails were being sent. No one else knows my password. I do access mail from my iphone and ipad too.

    Its my primary email account please help.

    Thanks
     
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New Laptop Setup - Can't log into account because the "CODE" is not being sent to the email...

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