Windows 10: New Laptop won't charge battery

Discus and support New Laptop won't charge battery in Windows 10 BSOD Crashes and Debugging to solve the problem; My brand new out of the box ASUS laptop shows 0% battery (not charging). This model ASUS has a non-removable battery. I checked the drivers and all... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JimUrion, Jun 18, 2019.

  1. JIMURION
    JimUrion Win User

    New Laptop won't charge battery


    My brand new out of the box ASUS laptop shows 0% battery (not charging). This model ASUS has a non-removable battery. I checked the drivers and all seem up to date. Is this a known problem and is there a windows software fix for it?

    :)
     
    JimUrion, Jun 18, 2019
    #1
  2. BATTERYROD
    batteryrod Win User

    battery not charging or 1 minute to full charge


    Doesn't seem to be the charger cause - after last time of unloading and reloading the battery monitoring software and taking and putting the battery back in, without touching the charger - then the battery charged up to 100%. Tried all the other stuff too - to no avail. It's just pretty weird with the inconsistencies - sometimes the techniques suggested on the forums work - and sometimes they don't. Pretty frustrating. Interesting though that Windows 8.1 had same issue, so I won;t try going back there to solve the problem. I'm beginning to think that there is some incompatibility between Dell laptops and Windows drivers that is at the root of this -but not so often that either company thinks that a fix is in order.
     
    batteryrod, Jun 18, 2019
    #2
  3. CURT JUGG
    curt jugg Win User
    New battery not charging


    I have an Acer Aspire V3-771 laptop (which is three and a half years old) with its original battery. As the battery is not holding the charge for as long as it used to I decided to replace it. I inserted he new battery, which already showed a charge of 60%, and let it run down to the point when the laptop turned itself off. However, when I tried to recharge the battery, the battery icon showed "6% available, plugged in, not charging". I contacted the supplier of the battery and they sent me a new one. This showed an initial charge of 93% so, in view of my problem with the previous battery, I decided to try and charge it up to full capacity before letting it run down. But as soon as I tried this the battery icon showed "93% available, plugged in, not charging". So I unplugged the charger and again let the battery run down until the computer turned itself off. I plugged the charger in again but then got "6% available, plugged in, not charging". I have no problem charging the old battery, so can anyone please suggest what the problem might be? I have tried taking out the battery and unplugging the charger and holding down the power button for 30 seconds, but this hasn't worked. Grateful for any advice.
     
    curt jugg, Jun 18, 2019
    #3
  4. PAUL E-609
    Paul E-609 Win User

    New Laptop won't charge battery

    Dell laptop not charging

    My Dell inspiron won`t charge. Says plugged in not charging. Replaced battery with new and tried another charger.
     
    Paul E-609, Jun 18, 2019
    #4
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New Laptop won't charge battery

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