Windows 10: New laptop

I have just bought a new laptop (with Windows 10 installed) but my Gmail account isn't working on it - at all. Can anyone advise me what to do to sort this please.


Thanks

:)

 

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Changing administrator for new windows 10 laptop

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

To change the Account type follow the steps.

• 
  Press Windows + X, click on User Accounts.
  
• 
  Click on change your account type.
  
• 
  Select standard account.
  

To delete the account follow the steps.

• 
  Press Windows + X, click on User Accounts.
  
• 
  Click on Manage other Account.
  
• 
  Select the user account.
  
• 
  Click on Delete the account.
  

To create the new user account follow the steps.

• 
  Press Windows + X, click on User Accounts.
  
• 
  Click on Manage other Account.
  
• 
  Click on Add A new user in PC setting.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help