Windows 10: New Microsoft 365 Business Standard Account not recognised

I have added a new user via the Microsoft Admin Center and have been able to log onto this account Microsoft 365 Business Standard via a browser. In testing, I have been able to log into the account and gain access to it via a browser and have successfully send and receive emails etc.A new Windows tablet device is not recognizing the account "That Microsoft account doesn't exist....".

:)

 

Office 365 For Business Standard

Hello,
I have been a follower of this forum for years and this is my first post.

I am attempting to install Office 365 Business Standard (AKA Microsoft 365 Business standard) on a Windows 10 Computer for a Not for Profit. We bought the license and followed the instructions to install it and after several hours, all that were installed were the online APPs (No desktop Apps). I contacted Microsoft Support and they had me download a tool called SARA that was supposed to fix office and download the desktop apps. This tool ran for hours and did nothing. (Task manager showed the tool using 2% CPU and no disk or network activity. Microsoft Support had to quit the call at that point and I needed to leave so we halted the process. Microsoft suggested that we might have a poor network connection.

The place installed a fast wired connection and restarted the process from scratch and got nowhere. After 2 hours, I tried an alternative route to install the desktop apps via Office Deployment tool. This also ran for 2 hours, showed no progress and Task manager showed 2% CPU and no disk or network activity.

Any suggestion on how I might get the desktop apps installed and how I might determine what the issue is?

Best Regards

 

New Microsoft 365 offerings for small and medium-sized businesses

Source: https://www.microsoft.com/en-us/micr...ed-businesses/

 

Microsoft 365 Business - enrolling Windows 10 devices

Hi everyone,

I'm the IT guy for a small business (<20 employees). We have subscription for Microsoft 365 Business and our users are on Windows 10 laptops. When preparing laptop for a new employee, I refer to this article: https://support.office.com/en-us/ar...caa-89a9-48cabf41f193?ui=en-US&rs=en-SG&ad=SG

My questions:

• When I enroll a Windows 10 laptop to Azure AD for a new employee, should I connect it using my own account or the new employee's account? Note: using the new employee's account means that I would have to create it, use it to enroll the laptop, change the
  password, then hand the account over to the new employee.
• I've been recommended to configure Azure AD users (i.e. employees) as non-Administrators on their laptops. Is it recommended to create a "local" administrator account on laptops for my troubleshooting purpose? Note: as the IT guy, I have Global Administrator
  role in Microsoft 365.
• When creating new application management policy for Windows 10, there is option for device type Personal or Company Owned. When enrolling a Windows 10 device, how does Microsoft 365 know that the device is personal or company-owned?

Thanks.