Windows 10: new Microsoft Basic Optical Mouse not detected by Microsoft Mouse and Keyboard 2.3

I have a new Microsoft Basic Optical Mouse, the light is on for all 3 USB. The mouse is not being picked up.

The mouse works fine on my work PC which has Windows 7 Enterprise. My office mouse won't work on my Windows 10 either.


My PC is updated, and there are no other updates. I have Trend Micro for virus protection through my internet provider.

Device Manager has nothing under "Mice and other pointing devices" other than my Synaptics touch pad.

I have updated the hardware.

I updated BIOS from HP Support Assistant.

USB have most updated drivers, the Power Management is unchecked for 'allow computer to turn off', and uninstalling them and rebooting doesn't change anything.

I tried the IntelliPoint download and nothing is working.


I do not enjoy using the touchpad instead of using a mouse.

Please advise, thanks.

:)

 

Microsoft 5050 Wireless Keyboard & Mouse Not Detected

Hi,
I have a new Microsoft Mouse & Keyboard 2000 now.
Tried what you suggested with an old keyboard, connected the new one and it's a bit better.
I stll get an error saying the 'MKCHelper.exe' file is missing.
I still can't uninstall/reinstall Microsoft Mouse & Keyboard Centre, as it says it is on the PC, but is not listed in the list of software to uninstall.
When I slow the wheel scroll speed down, it works fine, but when I restart the PC I have to do it again, as it speeds up so much I can't control it.

 

Microsoft Mouse and Keyboard Center drops support for Wheel Mouse Optical

So Microsoft changed over from its older "Intellimouse" driver to the "Microsoft Mouse and Keyboard Center", which I had installed in late 2015 on my new Windows 10 machines and was working with my "Wheel Mouse Optical", which is the mouse I have for all
my machines. So lately I noticed that my wheel button assignment was not working properly. I tried to open the "Microsoft Mouse and Keyboard Center", which had worked just fine before some recent update (apparently) now gave me an error saying that some resource
it was trying to access no longer existed (which was apparently on the "f" drive, which is not a permanent drive on my machine). So I downloaded the latest version of "Microsoft Mouse and Keyboard Center" hoping to fix this. So the app installed and then came
up saying there is no supported device on this machine. So I looked at the list of supported devices and guess what? "Wheel Mouse Optical", my favorite mouse ever, is not supported.

Add this to my seemingly endless list of problems with Windows 10. And add my Wheel Mouse Opticals to the list of disposable hardware, which includes my Surface RT and my Zune HD. Oh well, I guess I should be happy for the years that I got out of them.

 

Recommend a keyboard/mouse?

Right now I'm looking to get the Logitech MX3200, but was looking at Microsoft Ergonomics Keyboard 4000. But Could not really find a wireless mouse that stood out. I can do with a wired keyboard, but any suggestions on a good wireless mouse?

What would you guys recommend? MX3200 or Microsoft 4000 + whatever wireless mouse