Windows 10: New Microsoft children accounts EU GDPR parental consent verifications

Brink · Apr 10, 2018

Microsoft continues on its steady path toward compliance with the European Union (EU) General Data Protection Regulation (GDPR). Today we are announcing new parental consent requirements for accounts held by children in the EU. We are instituting these requirements across our product platforms to meet GDPR requirements, well in advance of the May 25 deadline, to afford our customers the time needed to verify their accounts and authorize any necessary consent.

Where a controller is relying on consent to process personal data, the GDPR requires parents to provide their consent to process personal data of children younger than 16 years old. EU member states may choose to set a lower age – which some have done – provided it isn’t lower than age 13. To implement parental consent requirement in the GDPR, Microsoft is relying on the high standards afforded under the U.S. Children’s Online Privacy Protection Act (COPPA) to verify parental consent for children’s accounts across our product platforms. We have already started to roll out the necessary notifications to our users in many EU member states. We will complete the rollout by the end of April.

Using COPPA processes, we will prompt existing users to provide their country and date of birth. Users who are younger than the age of consent for their country will then be prompted for parental consent when they sign into their account during a short grace period. To verify their child’s account, parents will need to use a credit or debit card, or other payment instrument, for a 50-cent charge which will be credited toward an existing Microsoft account. This nominal charge also offers parents an extra step of protection to be aware of any misuse when reviewing their card statement. Parents who cannot, or choose not, to go through this process can also contact Microsoft Customer Service and Support to verify age and identity based on appropriate government documents.

After the grace period, the child’s account will be blocked until the parent completes the consent and verification process. Microsoft will continue to support data subject rights for children whose accounts are blocked pending parental consent. For new users, Microsoft will block final creation of the account until the parent provides consent within two weeks, after which the account will be deleted.

While we appreciate these new GDPR requirements may cause some temporary inconveniences, verifying that an adult is giving their child permission to use an account is an important component of Microsoft’s effort to help children explore technology safely. We also encourage parents to use this as an opportunity to review their child’s account content, screen time and monitoring settings by visiting account.microsoft.com/family.
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Source: Microsoft begins new EU GDPR parental consent verifications for children's accounts - Microsoft on the Issues

Tip How to Add or Remove a Child Account for Your Microsoft Family in Windows 10

:)

Anju Thekkethil · Apr 10, 2018

How do i change the DOB (date of birth/birthdate) for a child account through the parent account? How do you do Option 3?

Hi,

If the birth date on a Microsoft account says that it belongs to a child, there are different steps to take in regions such as the United States of America and the Republic of Korea, and other regions that regulate what children can do online. Here is what
to do when you are a parent trying to change your child's birth date:

Using the parent's Microsoft account, sign in to your
Family page on the Microsoft account website.

Select Manage my child's profile info.

For the child’s account that you want to change, select Edit this child's personal info and then follow the instructions.

For additional help, you may find the instructions to this question by following the links below:

Change the birthdate on your Microsoft account

Age verification for parental consent

Regards.

Paul Bab · Apr 10, 2018

Games for Windows Live Gamertag

As per Xbox's Terms of Use and Children's Online Privacy Protection Act (COPPA), a parental email account is required if a Microsoft account is registered below 18 years old. If you can't complete parental consent when creating an Xbox Live child account,
you may click this
link and perform the solutions provided. Make sure that the parental account is registered atleast 18 years old.

Also, a parental account can add a child account online by clicking this
link.

In addition, you may also create a new Microsoft account
here.

Let us know if you have further inquiries.

lx07 · Apr 11, 2018

Interesting the fee is non refundable.

PayPal (for example) take a random amount (of less than €1) from your card as proof of identity and then refund the same amount straight back to your card (here in France anyway). This procedure is fairly common.

I wonder why MS decided to keep it. Perhaps I can buy something from their store for $0.50 for my (one) child but presumably they are counting on people just not reclaiming it.

I don't begrudge $0.50 - it just seems a bit petty really.

Windows 10: New Microsoft children accounts EU GDPR parental consent verifications

New Microsoft children accounts EU GDPR parental consent verifications

New Microsoft children accounts EU GDPR parental consent verifications

New Microsoft children accounts EU GDPR parental consent verifications

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