Windows 10: New Mouse Not in Device Manager: Auto Scroll Not Working?

Discus and support New Mouse Not in Device Manager: Auto Scroll Not Working? in Windows 10 Drivers and Hardware to solve the problem; I got a Logitech m215 mouse a few weeks ago. It works well, but the new mouse doesn't show up in the device manager on my computer. It says I have the... Discussion in 'Windows 10 Drivers and Hardware' started by Masterofcards, Mar 18, 2016.

  1. New Mouse Not in Device Manager: Auto Scroll Not Working?


    I got a Logitech m215 mouse a few weeks ago. It works well, but the new mouse doesn't show up in the device manager on my computer. It says I have the same mouse I had from 2006. I tried uninstalling it, putting the unifying receiver back in, and it stil says I have my old mouse. I would post a screenshot, but it is really small on here. Also, the middle mouse button doesn't auto scroll like it should. I hold it down, and all it does is flash the 4-arrows pointer without actually letting my scroll that way, which is my preferred method of scrolling.

    :)
     
    Masterofcards, Mar 18, 2016
    #1

  2. auto scroolong

    Auto scrolling began a few days ago with 3 different mice & touchpad; 1st in Microsoft edge & not Firefox, now today Microsoft edge is fine and now auto scrolling in Firefox. Running Win 10, changed NO settings, no place in mouse (Control Panel) to make
    any changes about auto scrolling, nor in Device Manager or anywhere else I can find. 22 years of using Microsoft & Mac have never seen this problem; what happened & where is config settings for auto scrolling (not in mouse settings).
     
    randygobell, Mar 18, 2016
    #2
  3. mouse scrolling

    Running Win 10 and recently auto scrolling on mouse & touchpad started (don't know what I did for that), can't get it to stop. In Control Panel - Mouse (or Device Manager), no device settings or options for scrolling listed anywhere. How do I get it to stop?

    ***Subject edited for clarity by the moderator.***
     
    randygobell, Mar 18, 2016
    #3
  4. New Mouse Not in Device Manager: Auto Scroll Not Working?

    TairikuOkami, Mar 18, 2016
    #4
  5. No. Is that what I need to get it to show on my device manager?
     
    Masterofcards, Mar 18, 2016
    #5
  6. It will let you customize some settings, like scrolling.

    Not sure, what you mean about device manager, all my Logitech mice show as Logitech HID and HID-compliant mouse.
     
    TairikuOkami, Mar 18, 2016
    #6
  7. OldMike65 Win User
    Really Not my Logitech ....take a look *Smile


    New Mouse Not in Device Manager: Auto Scroll Not Working? [​IMG]
     
    OldMike65, Mar 18, 2016
    #7
  8. OldMike65 Win User

    New Mouse Not in Device Manager: Auto Scroll Not Working?

    Yup should have Setpoint installed too. *Smile
     
    OldMike65, Mar 18, 2016
    #8
  9. OldMike65 Win User
    Also in Control Panel, Devices and Printers Logitech displays like this...


    New Mouse Not in Device Manager: Auto Scroll Not Working? [​IMG]
     
    OldMike65, Mar 18, 2016
    #9
  10. Mine doesn't say "Logitec HID mouse." Mine only says "HID Compliant mouse."
     
    Masterofcards, Mar 19, 2016
    #10
  11. I checked the control panel. It lists the receiver but not the mouse. Will getting Setpoint fix that? Also, any idea about the middle mouse button thing.
     
    Masterofcards, Mar 19, 2016
    #11
  12. OldMike65 Win User
    Look at BOTH my posts. #5 and #7 You should have both screens looking like mine.
    You might have to remove your Unifying software and re-install that along WITH Logitech Setpoint.
    I am assuming you RAN the Unifying software at least once already?? I have both installed.... mine work fine. Also, you can log on to Logitech web site and check for new versions for your mouse too.

    Also read this support article by Logitech on problems to look for. After reading that article, it seems you don't need any of the software I use. Your mouse according to them does not need any software. So go to this link and read the article.
    My M215 mouse is not working
     
    OldMike65, Mar 19, 2016
    #12
  13. New Mouse Not in Device Manager: Auto Scroll Not Working?

    I have not run the unifying software or setpoint. I probably don't need a new mouse. I'll download them and see what happens.
     
    Masterofcards, Mar 19, 2016
    #13
  14. OldMike65 Win User
    You don't NEED that software according to Logitech , just read that article posted by Logitech on how to fix your mouse problem, on the link I posted for you.
     
    OldMike65, Mar 19, 2016
    #14
  15. My mouse is working. It just doesn't show up. I'll see what their forums say.
     
    Masterofcards, Mar 19, 2016
    #15
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New Mouse Not in Device Manager: Auto Scroll Not Working?

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