Windows 10: New Owner of Used Laptop; Cannot Factory Reset Without PIN

Discus and support New Owner of Used Laptop; Cannot Factory Reset Without PIN in AntiVirus, Firewalls and System Security to solve the problem; I was given a laptop and I'd like to start fresh and remove the old information on the computer, however everything is protected by PIN. Is there a way... Discussion in 'AntiVirus, Firewalls and System Security' started by qacpack, May 24, 2021.

  1. qacpack Win User

    New Owner of Used Laptop; Cannot Factory Reset Without PIN


    I was given a laptop and I'd like to start fresh and remove the old information on the computer, however everything is protected by PIN. Is there a way for me to restore without that information?

    :)
     
    qacpack, May 24, 2021
    #1
  2. BruceCz Win User

    Sold laptop, now new owner needs password ???

    I sold my laptop online after doing a factory restart on it. Removed all my personal files and kept Windows 10 on it. Now, the new owner messaged me that he needs a password for the laptop. Not a PIN, but a password. I don't remember resetting any passwords
    or pins.

    Logging into my microsoft account, I saw that the laptop was still in my list of devices. I removed it from my devices and unlinked it from the microsoft store.

    Is there anything else I need to do? Will the new owner still need a password? Can the new owner reset the password?
     
    BruceCz, May 24, 2021
    #2
  3. IggSter Win User
    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
    IggSter, May 24, 2021
    #3
  4. Ryan1991 Win User

    New Owner of Used Laptop; Cannot Factory Reset Without PIN

    Factory Reset Image

    So i bought this used Asus Tuf laptop (FX505DT) and it looks like the previous owner clean wiped the ssd and installed the new window 10 on it. But when i rested the laptop again , i had to install the sound and wifi drivers because they were not getting installed when i freshly installed the window again. Anyway my question is, can i somehow get the factory reset copy of the window which the previous wiped out so i dont have to install all the drivers from the asus support website whenever i factory reset the laptop again? TIA
     
    Ryan1991, May 24, 2021
    #4
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New Owner of Used Laptop; Cannot Factory Reset Without PIN

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