Windows 10: New pc, can’t sign into account after I set up Microsoft pin.

I just got a new computer. When I first turned it on, it logged in without a password. I signed into my Microsoft account and set a pin. I turned on a couple of setting the pc recommended and restarted it since it needed to restart for one of the settings to activate. But after the restart, when it asks me to sign in, no text box appears. I tried restarting it, turning it off, and logging in safe mode but nothing appears.

:)

 

Can't sign into my personal account to set a PIN on my home pc

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties that you are facing while setting up a PIN for your personal PC. We appreciate your effort in providing us the detailed information on the issue along with the PC.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the email account showing under “Your info” in Settings Account?
  
• Are you connected to any domain network?
  
• Do you have any other user account on the same PC?

Meanwhile, we would suggest you to create a new user account and sign in with the Microsoft account (i.e. Outlook) and then try creating a PIN in that user account. Follow the steps from the article

Create a local user or administrator account in Windows 10.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Account Pin -not sign in pin

Thank you for the clarification, Marcos. Please provide more information by answering the following:

• May I know if your child has his own Microsoft account?
• Is he using his own Microsoft account to log in to the PC (PC where you want to install the game - let's name it PC 2) or is he using a local account?
• Is it a standard user account or an account with admin rights?
• If your child does not have a Microsoft account, whose account is logged in to PC 2? Is it your own Microsoft account?
• Which Windows edition is it? Is it Windows Home or Pro?

Sorry about the list of questions. However, knowing these details will help us figure this out.

Please note that the Windows Store Licensing Model allows you to install apps across a number of devices and users. Windows 10 Store apps will be limited to 10 device installs using the same Microsoft account. However, before you can actually share
your apps, there are a few things you need to do first.

If you are logged in to PC 2 using your own Microsoft account and not a local account, you will be asked to enter the PIN you set up for PC 2.





You mentioned that you have created a PIN but it's not helping. Are you getting an error when entering the PIN? If so, can you send a screenshot of the error? If you are certain that you're using the correct PIN, I suggest deleting
everything within the NGC folder and try to add a new PIN. Deleting this folder often resolves PIN issues in Windows 10. Please follow these steps:

1. Open File Explorer and browse to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
2. Delete everything within that folder. To do so, you must be logged in as an administrator.
3. Go to Settings > Accounts > Sign-in Options.
4. Click Add a PIN and add a new PIN for your account.

If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.