Windows 10: New PC case and changes causing high ping and latency

I recently changed my PC case and some smaller upgrades, it was playing fine yesterday. Yet today when i added a new rgb hub/controller - https://www.amazon.co.uk/dp/B0CWKJSZVK?psc=1&ref_=cm_sw_r_cp_ud_ct_4TCN0BQG5FVQ3RDCVSW1 - for my fans rgb to sync up yet the ping on my computer shot up by over 200 than its previous avrg from 10 to 20. Seen on Overwatch 2 latency. I have tried a network reset and going through the device manager and indivually checking each network adapter for any updates, none of which had any. Furthermore i have restarted my PC and Wifi to check it wasnt a 1 time

:)

 

latency ping

Hello JOHNLEIBNITZER, I am Andrew an independent advisor. What did you ping to get this latency? Is your network wired or wireless?

Latency can come from MANY sources, even outside your house out of your control. The internet provider could have a busy network and cause this latency. We can do some a few things in your control to help but may not improve the latency if its out of your control.
46ms ping is not all that bad actually. For example, my home network is 48ms at this time when pinging google.com.

Open the command prompt and enter ping google.com check the results. To try to help you can type ipconfig /flushdns in the command. Unplug the power from the router and your ISPs modem to reboot them. Then ping google.com again.

If you see no improvement as I said it could very well be out of your control what is causing the latency.

Take Care,

Andrew

 

High ping

Hi,

I'm Rodrigo and I'll help you.

This is happening because you are probably connecting to an Australian server to play with your friend. Due to the long distance, it leads to a high latency (ping), Since you said it only happens when playing with him, that is the cause.

There are some services you can use to force better routes and reduce the ping, (If you are playing on PC) like NoPing, ExitLAg, and WTFast, but they are paid with a free trial.

 

Very High Ping on new PC

Hello, Ulugbek Khamidov

Welcome to Microsoft Community.

I recommend trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem.

How to perform a clean boot in Windows - Microsoft Support

These steps might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

Also, ensure that your network drivers, including the WiFi adapter drivers, are up to date. Visit the manufacturer's website to download and install the latest drivers.

If you have followed these troubleshooting steps and are still experiencing high ping, it is possible that there may be a hardware compatibility issue between your new laptop and your WiFi network. Although not very common, there have been instances where certain combinations of network adapters and routers have shown compatibility issues that can result in high ping or unstable connections. If this is the case, consider contacting the laptop and router manufacturers' support teams to inquire about any known compatibility issues and potential solutions.

Yuhao Li

Microsoft Community Technical Support