Windows 10: New PC, Critical Kernel Power error crash

Discus and support New PC, Critical Kernel Power error crash in Windows 10 Gaming to solve the problem; I bought a new PC a few weeks ago, top specs as seen below, running windows 11 pro. And its now randomly rebooting and crashing with critical kernel... Discussion in 'Windows 10 Gaming' started by ze-Gomes, Dec 28, 2023.

  1. ze-Gomes Win User

    New PC, Critical Kernel Power error crash


    I bought a new PC a few weeks ago, top specs as seen below, running windows 11 pro. And its now randomly rebooting and crashing with critical kernel power errors, here are a few screens/logsSpecs:Motherboard Asus PRIME X670-PAMD Ryzen 9 7950X3D 16-Core 4.2GHz-5.7GHzWater Cooler CPU Corsair iCUE H150i Elite XTGigabyte GeForce® RTX 4090 Gaming OC 24GBSSD Samsung 980 PRO 2TB Gen4 M.2 NVMeSeagate Barracuda 2TB 7200rpm 256MB SATA III G.Skill Kit 64GB 2 x 32GB DDR5 6000MHz Trident Z5 Neo Seasonic PRIME TX 1000W 80+ TitaniumLogs:wevtutil qe System /q:"*[System[EventID=41 or EventID=1074 or

    :)
     
    ze-Gomes, Dec 28, 2023
    #1
  2. cococraig Win User

    PC crashes with Kernel-Power error

    For a while now, my pc has been crashing inconsistently when it encounters certain large workloads (games). The crashes are not 100% reproducible every time I do something, but they happen very often. I'll be starting up a game, and boom my PC completely shuts off and reboots as if nothing happened, no blue screen. There is however numerous errors in the Event Viewer. Mainly, I'm concerned about a "critical" error that is logged, being a Kernel-Power error, event ID 41. There is also another error, not critical, but its event ID is 28, and its general description is "Error setting traits on Provider {8444a4fb-d8d3-4f38-84f8-89960a1ef12f}. Error: 0xC0000001". I'm aware that my power supply could be the problem, as it might not have just enough wattage for my new processor, although I'd like to try to troubleshoot other ways than buying a new, higher-wattage one. If you'd like me to post some full event viewer logs, or my current PC build, I can do so. Thanks a lot
     
    cococraig, Dec 28, 2023
    #2
  3. Ash123 Win User
    BSOD since 23/07, Critical Error Kernel Power- event ID 41

    Zbook,

    Thankyou very much for your reply. In relation to your first post, I have carried out steps 10-22 (apart from step 15, I will attempt to leave it running with this tonight). The screenshots are attached. I have also uninstalled the programmes detailed above. Unfortunately, as my laptop is a custom built from PCSpecialist, they do not provide BIOS updates anywhere easily accessible. I will phoen them today and see if there are any updates.

    Kind Regards
    Ash
    New PC, Critical Kernel Power error crash [​IMG]

    New PC, Critical Kernel Power error crash [​IMG]
     
    Ash123, Dec 28, 2023
    #3
  4. Try3 Win User

    New PC, Critical Kernel Power error crash

Thema:

New PC, Critical Kernel Power error crash

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