Windows 10: NEW PC not recognising MS account

Discus and support NEW PC not recognising MS account in Windows 10 Software and Apps to solve the problem; New laptop.Doing initial set up.At the MS account page.Not recognising me even though I have logged into MS account separately and confirmed pwd... Discussion in 'Windows 10 Software and Apps' started by MCAdmin1, Apr 19, 2023.

  1. MCADMIN1
    MCAdmin1 Win User

    NEW PC not recognising MS account


    New laptop.Doing initial set up.At the MS account page.Not recognising me even though I have logged into MS account separately and confirmed pwd etc****?

    :)
     
    MCAdmin1, Apr 19, 2023
    #1
  2. CT NEEDS HELP
    CT needs help Win User

    New subscription not recognised by MS Account

    I recently purchased a new MS HUP Office Professional Subscription rather than renewing my previous subscription. My MS account does not recognise this new subscription even though my office apps do. How do I sync up?
     
    CT needs help, Apr 19, 2023
    #2
  3. BREE
    Bree Win User
    Win10 Pro - Digital Activiation - Not Linked to MS Account

    I've been doing some more swapping of OS on one of my machines recently, and checking my MS Account to see how it's list of devices behaves.

    The key step you may have missed out is to sign in to your MS account once you have the OS up and running. You don't have to sign in to the PC with your MS account, just signing into an app like the Store is sufficient.

    Seems that a 'device' is defined by the hardware ID or serial number of the PC, not the name your Windows uses for it. On recognising that it's the same machine but with a different name the existing entry in 'My devices' gets updated rather than appearing twice as separate devices.
     
    Bree, Apr 19, 2023
    #3
  4. VESAO
    Vesao Win User

    NEW PC not recognising MS account

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Apr 19, 2023
    #4
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NEW PC not recognising MS account

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