Windows 10: New RAM and "Blue screen"

English is not my native language, sorry...Today I had a problem, I'll explain it as briefly as possible:I have a laptop from 2010 - Samsung R730. I simply cannot afford a new device, and this laptop is already very slow even with basic actions. I decided to increase its RAM capacity from 3 GB to 16 GB two 8 GB piecesI looked at the capabilities of my laptop in different programs, and it said that with Windows 10 it can handle 16 GB of RAM.Today I received my RAM, I replaced the old one with a new one and after that the "blue screen of death" appeared. The laptop did not restart as promised,

:)

 

Blue Screen after installing a 8 GB RAM

Hi DarvasMátyás,

Blue screen errors may occur due to corrupted system files or a faulty hardware.
To efficiently assist you, kindly answer the following questions:

• Are you getting any error messages? If yes, could you provide us a screenshot?
• What troubleshooting steps have you done so far?

Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot blue screen
errors. You can choose when did you get the error and perform the instructions.

Let us know if you need further assistance.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue crashes after RAM installation

Hi,

The blue screen error that you encountered may indicate a possible driver or hardware compatibility issue. To isolate your concern, we'd like to ask the following:

• Which Windows build version is running on your device? Type winver in the search box and press
  Enter to help you identify.
• Are you getting any error messages?
• What are the troubleshooting steps that you've performed to resolve your concern?

As an initial step to troubleshoot the blue screen error, we suggest that you follow the steps provided on this
support article. Follow through the guided walk through to view the appropriate steps. Once you're done,
check if the issue persists.

We'll appreciate if you can send us an update.