Windows 10: new router unable to connect printer

i have recently had a Sky router installed, previously Talktalk. Since changing router I am unable to connect my devices to me printer, it just doesnt seem to recognise printer at all. Wifi working well on all device

:)

 

connecting printer to router

hello all, im having a couple questions about setting a printer up on a router, is there a way that a printer can be set up just on a router, i have family that uses a laptop and wants to use without having to turn the desktop on, are there any devices that can do this??? i have heard of like turning a usb cable into a wireless connection, or even just into a ethernet connection,

any thoughts greatly welcome
thanks again

Raymond ~AKA~ Darth Pewee

 

printer problems after connecting new router

Hi,

I had my laptop hooked up with my wireless printer and everything worked beautifully. Then, the cable company sent us a new router for an upgrade and once we installed that which required a new password, we hooked it up and the computers worked and the
printer did too, HOWEVER, I have to turn the printer on and off each time I come home from work and plug my laptop back in. I check the printer; it's on and wirelessly connected. I check my computer, it's connected, but when I try to print, it says the printer
is offline. When I tried running through the link to fix the printer, it says the printer needs turned on which it already is. So, I have to get up, turn it off, wait, and then turn it back on. Then, it magically starts working again. Any suggestions to
stop these crazy extra steps??

Thanks,

Deb

 

Unable to access Printer after installing the new router with orange light instead of green on Windows 10

Hi,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing with accessing printer after installing the new router on your device. We will help you with this issue.

Do let us know the following information to assist you better with this issue:

• What is the make and model of your computer?
• What is the model of your printer and router?
• How are you accessing printer on your device (Confirm us if you are using through router)?
• What is the error message of this issue when you try to access the printer to print?

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to refer to the below Microsoft article and check if it helps.

Fix printer problems

Step 3: I suggest you to install the latest drivers for your router from the manufacturer's website and check if it helps.

This will help you to fix if there are any issues with accessing the router and fix printer problems.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Hope it helps. get back to us with an updated status of this issue and with the required information, we will be happy to help you further.