Windows 10: new screen isnt compatible with current display driver

Long story short i broke my laptop screen ACER Aspire 5 A514-51KG-34QI, I3-7020U, Nvidia MX230 ,i went to buy a new LED screen and changes it, when i tried turning it on, the startup shows normally acer logo comes up but after it went into windows welcome it just fades black or more like fades to turn off?so what i did is to disable my display adapter from the integrated one Intel HD Graphic 620 and it did work, which means the screen isnt broken but the driver isnt compatible, for a while it was fine since i need it for emeregency uses, but when i start to open heavier app i notice it

:)

 

Screen display fills up with Windows stuff in W 10

Hi,

Thank you for posting in Microsoft Community.

This issue can occur due to corrupted/incompatible display drivers on the computer. So I would like you to follow the steps:



I suggest you to update the graphics card drivers/display drivers from manufacturer website and check if it resolves the issue.

• 
  Open Device Manager
  
• 
  Expand ‘Display Adapter’.
  
• 
  Locate the Mice and other pointing drivers.
  
• 
  Right-click on the display card listed and click on ‘Update Driver Software’
  
  If issue still persists, I would suggest you to install the drivers in compatibility mode and check if it works.
  
  Follow the steps provided below to install the drivers in compatibility mode:
  

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps.

 

Black screen after updating display drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading the graphics drivers, you are receiving a Black screen. I’ll certainly assist
you with the issue.



However, please let us know:

• 
  When exactly do you see a black screen?
  

• 
  Are you able to boot the computer to the login in screen?
  
• 
  What is the make and model of the computer?
  

I suggest you to try refreshing the graphics driver by using the key sequence
Windows logo key + Ctrl + Shift + B and see if that helps.



I would suggest you to try booting the computer into Safe Mode and try disabling the display driver. Refer
the article on Start
your PC in safe mode in Windows 10.



After booting the computer to Safe Mode, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Disable device.
   
4. 
   Restart the computer.
   

If this allows you to boot the computer to normal mode, try uninstalling the driver.
To do this, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Uninstall.
   
4. 
   Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Display Issue with new update

Hi Fletcher,

Welcome to Microsoft community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

To assist you better, I would lie to know what is the make and model of the computer?

The issue you are facing could be due to the display driver is outdated. Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

Method 1.

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.