Windows 10: New simple space in Disk Management files not appearing

Hello. I am having problems with a hard drive. My drive was not showing up in "This PC" and I created new simple space in Disk Management. Now, the new volume shows up in "This PC", but it is not possible to see my files. The size of the hard drive is now 1.81 TB instead of 2 TB, which may mean that I have not lost the files. Could you please guide me through the steps to get my files back? Thank you.

:)

 

Disk Management

Hi Keith,

Thanks for providing the detail that was requested previously. Since the disk management screen that you saw is showing greyed out options, we suggest that you follow the steps below to change the partition type of your internal drive:

• Open Disk Management then right click the partition on the disk you want to covert and select Delete Volume.
• Once you complete the process you will see the whole disk shown as two separate unallocated spaces. Right-click the disk and select Convert to GPT disk.

After the conversion, you will be able to use the whole disk and then you can create new separate partitions.

We look forward to your response to our queries.

 

Unallocated Space to C Drive

Thanks

 

disk space reduced after media creation tool

Hi Sarah,

One of the possible reasons why your disk space was reduced is due to an unallocated disk space on your partitions. For us to isolate your concern, we suggest that you check your device's partition. To do this, follow the steps provided below:

• Type Computer Management on Ask me anything and press
  Enter.
• Select Storage and click on Disk Management.
• Send us a screenshot.

We look forward to your response.