Windows 10: New subscription not being loaded

I payed for new subscription via my credit card $139 family, an it has not loaded onto my Existing Microsoft account. Why is that? I would like a refund if this not sorted out.

:)

 

geforce experience takes an age to load..

Well that's why I asked. Mine is on SSD and takes 11 seconds. Your list of games will not appear if it has not checkd for updated suggested settings for awhile until it checks.

When it says it is refreshing the game list, it is checking, because NVIDIA periodically updates suggested settings. Plus it will look for those for new games you have installed.

So, the less it is run, the slower it will be.

 

Can't get Youtube to show videos in Chrome

Load this checklist video in Edge: (I'm assuming you did at least a few of these steps, since you stated you tried other suggestions earlier) Go through the list of suggestions here to try to repair YouTube for Chrome...

 

How to Cancel my subscription?

Hello, Patricia Thornberg

Welcome to Microsoft Community.

Based on your description, it seems that you need to cancel the subscription of the current account, I'm not sure which service you are subscribed to, since the community only provides technical support at the software level, involving the cancellation of Microsoft services, such as Microsoft 365 or Xbox subscription.

Here some general steps to cancel a subscription on your Microsoft account:

1. View this website ->Cancel your Microsoft subscription - Microsoft Support and click the cancel Microsoft 365 or cancel Xbox.
   
2. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription.
   
3. Find your subscription and select Manage.
   
4. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
   
5. Scroll through and follow the instructions on the page to proceed with cancellation.
   

• Or you could contact the online staff to Contact - Microsoft Support
  
• Type your issues like Cancel my subscription > Get help
  
• Click the contact support below and select the category of Other Product and Cancel my subscription
  
• Now you will get a new windows of Chat with a support agent in your web browser
  

Hope it helps! If any update, welcome to share with us.

Best regards,



Chandy |Microsoft Community Support Specialist