Windows 10: new surface book 2 no microphone working

Discus and support new surface book 2 no microphone working in Windows 10 Drivers and Hardware to solve the problem; I just set up my surface book 2 but the microphone doesnt work now. The microphone was working when i was setting up the laptop. I have updated all my... Discussion in 'Windows 10 Drivers and Hardware' started by genetixxx, Dec 8, 2018.

  1. GENETIXXX
    genetixxx Win User

    new surface book 2 no microphone working


    I just set up my surface book 2 but the microphone doesnt work now. The microphone was working when i was setting up the laptop. I have updated all my drivers and disabled and enabled the microphone drivers idk what to do anymore.

    :)
     
    genetixxx, Dec 8, 2018
    #1
  2. CANDIN JONES
    Candin Jones Win User

    Microphone not working on a brand new Surface Book 2

    Hello,

    I got a brand new Surface book 2 a couple of weeks ago and I just notices that the microphone doesn't work. I tried to use the troubleshooter and it says that my Realtek High Definition Audio (SST) is disconnected. I am surprised since the microphone is
    built-in. Could you please advice me what should I do next?

    Thank you

    Candin


    new surface book 2 no microphone working def60d9f-85ef-469a-ac10-b1f34fafa780?upload=true.png
     
    Candin Jones, Dec 8, 2018
    #2
  3. JHFR59
    jhfr59 Win User
    microphone on surface book not working

    my speakers work on my new surface book but microphone does not. I have done every thing I know to fix problem. Has anybody else had this problem and were they able to fix it.
     
    jhfr59, Dec 8, 2018
    #3
  4. BRINK
    Brink Win User

    new surface book 2 no microphone working

    New Update for Surface Book 2 on Windows 10 April 2018 v1803 - May 9


    Source: Update for Surface Book 2 (09 May 2018) Surface

    See also: https://support.microsoft.com/en-us/help/4055398
     
    Brink, Dec 8, 2018
    #4
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new surface book 2 no microphone working

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