Windows 10: New Surface Laptop 3 - Windows Login Hello has never worked

Discus and support New Surface Laptop 3 - Windows Login Hello has never worked in Windows Hello & Lockscreen to solve the problem; I've recently purchased a Windows 10 Surface Laptop 3. Why can't I use any of the Windows Hello options below? [ATTACH]... Discussion in 'Windows Hello & Lockscreen' started by KatieIrwin1, Sep 1, 2020.

  1. KATIEIRWIN1
    KatieIrwin1 Win User

    New Surface Laptop 3 - Windows Login Hello has never worked


    I've recently purchased a Windows 10 Surface Laptop 3.


    Why can't I use any of the Windows Hello options below?


    New Surface Laptop 3 - Windows Login Hello has never worked 28bc7c0c-dce4-4884-a527-5e2c4229a03a?upload=true.png

    :)
     
    KatieIrwin1, Sep 1, 2020
    #1
  2. BRINK
    Brink Win User

    Boot Surface Laptop to USB - no Volume button

    Hello Jimmy, New Surface Laptop 3 - Windows Login Hello has never worked :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Sep 1, 2020
    #2
  3. AJMAZZA
    AJMazza Win User
    Surface Laptop 3 with external monitor

    Hi All,

    Has anyone come across an issue with an external monitor blacking out while connected to a Surface Laptop 3? I have the laptop connected to a widescreen laptop with the Surface Dock. Both work fine however, once every hour or so the external monitor blacks out and comes back.

    I've completed the following:

    • Updated laptop drivers and firmware
      • Updated monitor drivers
      • Swapped out monitor
    [/LIST]
     
    AJMazza, Sep 1, 2020
    #3
  4. KARENG58
    KarenG58 Win User

    New Surface Laptop 3 - Windows Login Hello has never worked

    Windows Hello

    When I login using Windows Hello, it doesn't work all the time, especially in Tablet mode in my new Surface Pro Laptop. Any suggestions to make this work better.
     
    KarenG58, Sep 1, 2020
    #4
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New Surface Laptop 3 - Windows Login Hello has never worked

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