Windows 10: New Surface Pro 3 Firmware Updates - August 24, 2017

Source: Microsoft Surface Pro 3 update history | Surface firmware updates

See also: Updates for Surface Pro 3 (24 Aug 2017) Surface

Surface Pro 3 firmware and driver package download link: Download Surface Pro 3 from Official Microsoft Download Center

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Windows 10 Pro - 5 unplanned re-starts in the last 24 hours

Hello,

My new Surface Pro 3 is having problems staying on - it has restarted itself five times in the last 24 hours. The reasons for restarts are Unexpected Store Exception (2) and Critical Process Died (3).

The Surface Pro is brand new and I have downloaded all available updates.

Any idea what might be wrong?

 

Hello feature in Windows is not working

Matthew,

Your Surface Pro 4 is affected by the TPM Vulnerability. If you look at the
ADV170012 Advisory in the heading “Recommended Actions” you will see a reference to your Surface Pro in section #4, it is quoted below.

“4. Apply applicable firmware updates

If your hardware is a Surface device, firmware updates are yet not available as of October 10, 2017. Microsoft is working to make firmware updates available for following affected devices and will provide links to the updates when they become available.

Surface Book

Surface Pro 3

Surface Pro 4

Surface Studio

Surface Hub”

Is your camera completely not working or just not working with Windows Hello?
If it is not functional with Windows Hello only I suspect that the problem is with the TPM.

Try using the tpm.msc command in search window.