Windows 10: new touchscreen driver will not migrate

I recently replaced the touchscreen on a Lenovo Yoga 710. It was manufactured by Lenovo, matched to the serial number to the computer. Upon boot-up or wake-up, the touchscreen does not work. It does not show up in Device Manager. But a 12C HID does show up, with the yellow warning icon. If I disable and then enable that device, then the touchscreen device appears in Device Manager and starts working. All is well, until the next time the computer goes to sleep or reboots.


The event log for the 12C HID device reads "Device ACPI\SYNA06CB\4&35fab620&0 was not migrated due to partial or ambiguous match." For the touchscreen, the evenet log says, "Device HID\SYNA06CB&Col02\5&1c0770b5&3&0001 was not migrated due to partial or ambiguous match."


Thoughts?

:)

 

Touchscreen driver

To assist you further regarding your concern, we' d like to know which version of Windows are you using? On the other hand, you may uninstall and reinstall the touchscreen driver on your device. To do this, follow these steps:

• Click Start, type Device Manager and press
  Enter.
  
  
• Expand the Human Interface Devices section, right-click on
  HID-compliant touch screen.
• On the Driver tab, select Uninstall and click
  OK.
• Restarting your device may download and reinstall the touchscreen driver automatically if you're computer is connected to the Internet. However, we suggest that you visit the manufacturer's website of your device to get the latest touchscreen driver.
  

Note: There may be more than one HID-compliant touch screen
listed. If so, complete steps 2, 3 and 4 for each one. It is also recommended that you install every updates available for your device.


Once you're done, you may adjust the accuracy of the screen senses by calibrating it through the settings. To do this, you may follow the steps below:

• Click Start, type Calibrate the screen for pen or touch input
  and press Enter.
• Click Calibrate on the Display tab and follow the on-screen instructions, click
  Save to save the calibration.
• Once you're done, click OK and check if the issue persists.

Keep us updated about your concern for additional assistance.

 

Touchscreen stopped working -driver missing from laptop

Hi Julie,

There are several ways to resolve touchscreen issues such us updating the driver, installing available updates or downloading the driver from its manufacturer website. For us to isolate the issue, we would like to ask the following questions:

• What is the make and model of your device?
• What is the build and version of your Windows?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps given on this article:
What to try if your touchscreen doesn't work.

We will wait for your response.

 

Touchscreen driver

I have a HP Elitebook that the touchscreen is redirecting my pointer to a bubble on the screen. I've tried uninstalling the driver and restarting my computer. It seems to work for a short period and then back to the bubble. If I disable the touchscreen
that works, but I would like to use the touchscreen. Any suggestions?