Windows 10: New Unhelpful answers.microsoft.com Website Redirect

Somewhat recently this website has changed. Whenever I try to look at a page and then hit the back button, to go back to my search engine, the back button doesn't work and instead I am stuck on the same page. I end up having to click the back button several times fast, like a run-of-the-mill clickbait site. Please correct this. When I am researching, I don't want to have to fight with my browser to get away from an unhelpful thread and back to my search results. If I end up having to fight with it, sometimes I end up clicking back too many times and losing where I left off in search results th

:)

 

Redirecting website

Hi Pancho,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. Don’t worry. We will assist to resolve this issue.

It can be extremely frustrating if you are trying to visit a Web page but are automatically redirected to another. This tactic is sometimes used to as a way to direct your attention to an advertisement. Other times, a hacker may be trying to install
spyware or malware on your computer.

It seems that your computer is infected by virus and malware. I would suggest you to run Full Virus Scan using
Windows Defender.

http://windows.microsoft.com/en-us/windows-10/how-to-protect-your-windows-10-pc#v1h=tab01



Also if you are using Internet Explorer, I suggest you to follow the below steps and check if it helps.



Step 1: Open the Internet Explorer browser and click on the "Tools" menu at the top of the page.



Step 2: Click on "Internet Options," then click the "Security" tab. In the "Security Level for this Zone" box, use the slider to set the security to "High." This stops Internet Explorer from using ActiveX, preventing Web
pages from redirecting you to others. Although this stops the redirecting action, legitimate websites may not load properly, or at all. Some functions on websites become disabled, such as links to other websites, video or PDF files. This method is extreme,
but it stops redirects while you scan the computer for viruses.



Step 3: Click on "Trusted Sites." Add any websites that you go to frequently and that you trust. These websites will behave as normal, without restrictions.



Step 4: Run anti-spyware or anti-malware software on your computer (see Resources). Redirects are often causes by a virus, which software can find and eliminate. If any viruses are found and deleted, this is likely to
end the redirects you are experiencing.



Step 5: Go back to the "Internet Options" window, and set the security slider back to its initial position. If the anti-spyware program eliminated the source of the redirects, your browser now behaves normally.



Try the above step and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.



Thank You.

 

Try to login into my profile but am redirected to temporary profile.

In simple terms and step by step how to have my profile not be redirected to a temporary profile. Answers I have seen are too technical. Cannot figure out where to start on my computer to create a new user account as posts suggest. This started the
day I updated to Windows 10.

 

Redirect

See if these guides help:

• How To Remove Browser Redirect Virus from Chrome, Firefox, IE & Edge
• How to Remove Adware from a PC

In addition I suggest reading:

How to tighten security and increase privacy on your browser - Malwarebytes Labs | Malwarebytes
Labs

and

Answers to common security questions - Best Practices

which

• includes Resources to protect your browser, privacy & help prevent browser pop-up ads and scams

Hope this helps.