Windows 10: New Update removed my profile....AND FILES!!!

Discus and support New Update removed my profile....AND FILES!!! in Windows 10 Installation and Upgrade to solve the problem; I am unable to access any of my files since this update. The Microsoft helpdesk has been NO HELP!!! I've been on the phone with them for 3... Discussion in 'Windows 10 Installation and Upgrade' started by SweetnessThoughts, Jun 23, 2020.

  1. New Update removed my profile....AND FILES!!!


    I am unable to access any of my files since this update. The Microsoft helpdesk has been NO HELP!!! I've been on the phone with them for 3 hours....still on hold!s SOMEBODY HELP ME PELEASE!!!

    :)
     
    SweetnessThoughts, Jun 23, 2020
    #1
  2. deving Win User

    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Jun 23, 2020
    #2
  3. kormath Win User
    Lost default photo viewer after profile rebuild

    Thanks Brink. I've tried those steps before i started searching Google. After the profile rebuild i don't have the Photo app listed to choose to make it default in either the system settings for default apps or the Open With option.

    I can't even find it doing a search. Seems to have been removed somehow with the profile rebuild, which doesn't make sense.

    Might be helpful to list what i've done New Update removed my profile....AND FILES!!! :) I've done the open with check, the choose default program in the system menu, tried that in device manager default programs also. I've checked the programs and features Turn windows features on/off and it's not listed there (never thought it was but that was a suggestion), searched the MS Store, it's not listed there either.

    I don't like playing in the registry unless i have defined steps and haven't found anything for this yet, just the Win7 version like in my OP.
     
    kormath, Jun 23, 2020
    #3
  4. New Update removed my profile....AND FILES!!!

    CCC Profiles that disappear

    id suggest a spyware check
     
    eidairaman1, Jun 23, 2020
    #4
Thema:

New Update removed my profile....AND FILES!!!

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