Windows 10: New Used Laptop - System Preparation Tool 3.14 - What should I do next?

System Preparation Tool 3.14 - What should I do next? Bought a used laptop Dell Lat. 5490 from some dude and he told me that he had re-installed windows to wipe off all his personal info/data, which is fine with me, that’s what I wanted anyway, a fresh system. The system seems to be bricked, I can only login after rebooting, through the built in Admin account, there’s no accounts at all. I have to this every time I need to log in. Anyway, every time I do this the first thing that pops up is the System Preparation Tool 3.14 window, with the following details and options: Apologies, postin

:)

 

New Surface Laptop 3 drivers and firmware for Windows 10 - June 14

Source: https://support.microsoft.com/en-us/...ntel_Processor

Manual download: https://www.microsoft.com/en-us/down...aspx?id=100429

 

Lenovo Yoga 3 14"

Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

This could be due to incompatible drivers with current version on Windows.

Let's try to troubleshoot to fix the touch screen issue.

I would suggest you to follow the methods given below and check.

Method 1: Use the hardware troubleshooter to fix the issue.

The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter.

• Connect the devices to the computer.
• Press Windows + W key on the keyboard
• Type troubleshooting in the search tab and press
  Enter.
• Click View all on left panel.

Click Hardware and devices, new window will popup

Method 2: Update touch adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the touch drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your touch devices/driver.
• Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Method 3: Check in
compatibility mode.

Download the drivers from Lenovofor Windows 10, if not available.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on
‘properties’.

c. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older
programs compatible with this version of Windows (Steps applies to Windows 10)

If you still face the same issue, you can get back to us if you have any difficulties in doing the same. We are always here to help you.

____________________

Thanks & Regards,

 

snipping tool

Please try this:

Step 1:

Click Start, and type Snipping Tool.

Right-click Snipping Tool from the search results, and click App Settings

Click Reset,

Click Repair.

Note: In Windows 11, there is no Snip and Sketch. It comes pre-installed with the new Snipping Tool (which replaces the old Snipping Tool and Snip & Sketch apps)

Step 2:

Turn off Focus assist if it's enabled

Step 3:

Open Services.msc and make sure that the following services are set to "Automatic" and running:

• Windows Push Notifications System Service
  
• Windows Push Notifications User Service