Windows 10: New user is unable to log into domain account.

Discus and support New user is unable to log into domain account. in Windows 10 Software and Apps to solve the problem; “We can’t sign in to your account”, tried fixes and had negative results.The above error is occurring when a new user is attempting to log into a Win... Discussion in 'Windows 10 Software and Apps' started by David 01 47, May 7, 2025 at 3:42 PM.

  1. New user is unable to log into domain account.


    “We can’t sign in to your account”, tried fixes and had negative results.The above error is occurring when a new user is attempting to log into a Win 11 machine.The domain has PDC and SDC servers running Server 2019.There are 13 client machinesWhen a new user is added to Server Manager 2019 user list and then tries to log into a client the message appears.What is the remedy for this problem?

    :)
     
    David 01 47, May 7, 2025 at 3:42 PM
    #1

  2. Unable to create new User account

    Hi Richard,

    Thank you for your interest in Windows 10.


    • Are you logged in with a Microsoft account or Local account?

    • Are you trying to create new user account using Administrator account?
    I suggest you to run SFC scan.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

    Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

    https://support.microsoft.com/kb/929833?wa=wsignin1.0

    Please get back to us with the information required, we’ll be glad to assist you.
     
  3. Windows 10Pro unable to login 2008 domain from domain user after upgrade

    • I upgraded our Windows 7 Pro to Windows 10 and it's done successfully
    • When I log in with domain Administrator account and it works fine
    • But when I tried to log in with existing domain user or new domain user after entering the password the welcome screen shows then sign out immediately

    • Windows 10 Pro is activated by digital license
    • Windows 10Pro inbuilt antivirus only
    • Windows 2008 R2 Domain controller -- Forest and domain set as 2008 R2

    [Moved from: Windows / Windows 10 / Windows update, recovery, & backup]
     
    Ayyanar Sithanandhan, May 7, 2025 at 6:55 PM
    #3
  4. RobJM# Win User

    New user is unable to log into domain account.

    User Name or Password Incorrect When Trying to Log In as Domain User

    I've tried searching repeatedly for an answer to this problem but I seem to be getting nowhere.

    My client purchased a desktop PC with Windows 10 Home edition installed. I upgraded the machine to Windows 10 Pro. I added a Microsoft account to the machine.

    I logged in using this account and added the machine to the domain (Windows Server 8). When prompted to enter a domain user account, I used my Administrator account. The machine was added fine. I can see it in the list of devices on the server.

    Now when I try to log in to the machine as a domain user or the domain administrator, I get an error. Here are my steps at the login screen:

    1. Click on Other user (Note that "Sign in to: <DOMAIN>" is displayed)

    2. Enter user name (I've also tried DOMAIN\User and *** Email address is removed for privacy ***)

    3. Enter password.

    4. Click on arrow.

    5. Message displayed is "The user name or password is incorrect. Try again."

    I've tried multiple domain accounts and verified their passwords. It seems that only the local/Microsoft account will let me into the PC.
     
Thema:

New user is unable to log into domain account.

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