Windows 10: New Win10 Pro laptop not recognizing ISOs mounted as CD-roms

Discus and support New Win10 Pro laptop not recognizing ISOs mounted as CD-roms in Windows 10 Software and Apps to solve the problem; I have a Dell Latitude 3520 laptop that came with Win10 Pro v. 21H2 OS build 19044.2251. I have many programs and games converted to ISO images for... Discussion in 'Windows 10 Software and Apps' started by Sandy_26, Nov 9, 2022.

  1. Sandy_26 Win User

    New Win10 Pro laptop not recognizing ISOs mounted as CD-roms


    I have a Dell Latitude 3520 laptop that came with Win10 Pro v. 21H2 OS build 19044.2251. I have many programs and games converted to ISO images for obvious reasons no CD/DVD drives in these things. I can mount an ISO and Win10 sees it just fine - even labels it as a CD-rom with a drive letter. I install the program from the ISO - everything is fine. I then try to run the program but get an error saying it can't find the CD-rom drive, or I need to load the CD. File Explorer still shows the ISO mounted as a CD-rom with a drive letter. This only happens on THIS laptop. I also have a de

    :)
     
    Sandy_26, Nov 9, 2022
    #1
  2. Rose Cal Win User

    i buy a new laptop without cd rom

    Hi Teodor Adrian,

    Corrupted or outdated drivers may be the possible reason why your external CD ROM is missing. To provide you the accurate resolution, we'd like to gather more information:

    • Have you tried updating your drivers?
    • Are you getting any error message?

    Meanwhile, we suggest that you follow the steps in this
    article
    on how to troubleshoot your CD or DVD which is not recognized by Windows or other programs.

    Keep us posted if you need additional help.
     
    Rose Cal, Nov 9, 2022
    #2
  3. CD rom

    Hi Eugenia,

    There are numerous reasons for your CD ROM not to be recognized by your system like corrupted registry entries, outdated drivers, or hardware issue. To isolate such issue, we'd like to ask a few questions:

    • Which build and version of Windows 10 is currently installed on your computer? To check, click the
      Start > Settings > System >
      About
      .
    • Are you getting any error messages?
    • Were there any changes made on your computer settings prior to this issue?

    You can also follow the steps
    here
    . The article lists all troubleshooting steps suitable for issues in recognizing CD drive.

    We look forward to your response.
     
    Angela Pun, Nov 9, 2022
    #3
  4. New Win10 Pro laptop not recognizing ISOs mounted as CD-roms

    CD/DVD ROM not recognized/working with Windows 10

    CD/DVD ROM not recognized/working with Windows 10, any suggestions?
     
    John Davila, Nov 9, 2022
    #4
Thema:

New Win10 Pro laptop not recognizing ISOs mounted as CD-roms

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