Windows 10: New Win11 Media Player and casting

Discus and support New Win11 Media Player and casting in Windows 10 Software and Apps to solve the problem; Hi. Windows Legacy Media Player sees & casts to my Denon DRA-800H networked receiver. The new Win11 Media Player does not see receiver. I did work with... Discussion in 'Windows 10 Software and Apps' started by bpelle, Nov 18, 2023.

  1. bpelle Win User

    New Win11 Media Player and casting


    Hi. Windows Legacy Media Player sees & casts to my Denon DRA-800H networked receiver. The new Win11 Media Player does not see receiver. I did work with Microsoft support today and they stated that it was a compatibility issue between receiver and new Media Player.New Media Player does see other networked devices including my printer.Can anyone advise regarding this issue?Thank you.

    :)
     
    bpelle, Nov 18, 2023
    #1

  2. Windows Media Player 12 Not Casting

    Hi,

    Thank you for posting the query on Microsoft Community.

    Please answer the following questions and check if it works,

    1.What happens when you try to cast a playlist?

    2.Was it working fine before installing latest update 1511(Nov 2015 update)?

    Windows 10 has a built-in troubleshooter to check and fix issues with Media player. I would suggest you to run this troubleshooter.

    Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the
      view all
      option on the left panel
    • Run the Windows Media player settings.
    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Anup Karkal, Nov 18, 2023
    #2
  3. Cast to Device not working for audio - Media Player

    It sounds like there may be compatibility issues between Windows 11 Media Player and your Audiogenie receiver, which is causing the issues you are experiencing.

    Here are a few troubleshooting steps you can try:

    1. Make sure your Audiogenie receiver is up to date with the latest firmware version. You can usually find firmware updates on the manufacturer's website.
    2. Try using a different media player to cast your audio to the Audiogenie receiver. For example, you can try using VLC Media Player or Groove Music.
    3. Disable any firewall or antivirus software temporarily to see if they are interfering with the Cast to Device feature.
    4. Try resetting your network settings. Go to Settings > Network & Internet > Network reset and click on Reset now. This will reset all network adapters and settings back to their default values.
    5. Check if there are any updates available for Windows 11 Media Player. Go to Settings > Update & Security > Windows Update and click on Check for updates.
    6. Try reinstalling Windows 11 Media Player. You can do this by going to Settings > Apps > Apps & features, finding Windows Media Player in the list, and clicking on Uninstall. Then, go to Microsoft's website to download and install the latest version of Windows Media Player.
    7. If none of the above steps work, you can try contacting the manufacturer.
    Let me know if you need any additional help. Also, make sure to take backup of your media files.
     
    Shivam.Pandey, Nov 18, 2023
    #3
  4. JAO913 Win User

    New Win11 Media Player and casting

    Windows Media Player 12 Not Casting

    Hello. I have the same problem as the original poster. I am able to cast individual songs to Marantz receiver, but I cannot cast playlists.

    Here are some additional details. I have Windows 10 and WMP12.

    To cast a song in WMP12 I do the following:

    1. right click song

    2. select "Cast to Device"

    3. select Marantz receiver (I have other device which also appear on list of options to cast to)

    When I right click a playlist, and select "Cast to Device", the only option that comes up is "Cast to Device". In other words, "cast to device" appears a second time, none of my devices appear as in step 3 above when only trying to cast an individual song.

    I also, after applying the suggest resolutions noted in the posts above, I tried creating a new test playlist, but I couldn't cast that playlist either.

    Are there any additional steps I can take to resolve this?

    Thank you.
     
    JAO913, Nov 18, 2023
    #4
Thema:

New Win11 Media Player and casting

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