Windows 10: New Windows 11 pc frozen in set up - should I switch off and start again?

Setting up new windows 11 pc. Did a windows backup on my old windows 10 pc and we had got to the stage in the set up where it asked me if I wanted to use the backup. I said yes, but now been on same screen for 3 hours and mouse and keyboard won't respond. Should I switch off and start again?

:)

 

Airplane mode switch not working

Since the troubleshooting steps that were provided did not resolve the issue, we suggest switching on the Radio Management Service. To do that, please follow the steps below:

• Press Windows key + R.
• Type services.msc, then hit Enter.
• Search for Radio Management Service.
  
• Right-click, then choose Start.

Note: Never ever set this service to "Disabled".

Get back to us if the steps won't work.

 

admin settings on Win10 for PC

Hi Hamza,

Is your PC connected to a domain network?

If your are connected to a domain network and yet facing this issue, I would suggest you to try the following steps and check:

Method1:

First, I would suggest you to try switching your User account from a Microsoft account to a local account and check if the issue persists. Click on 'Settings', click on 'Accounts' and then click on "sign in with a local account' in the "your accounts' section.
Restart the computer and switch back to a Microsoft account and check.

If the issue persists, try these steps and check:

• Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
• Click File > Run New Task
• Make sure you have a check mark beside “Create this task with administrative privileges”
  
• Type Powershell
• Type the following in the Powershell prompt:
  
  $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
  
• Close the Powershell window
• Reboot

Try these and let us know the results.

 

Missing settings shortcut from Windows 10 Start Menu

Hi Ding,

Thank you for your response with the current status of the issue.

To assist you better, please provide us the below information:

• Are you getting any error message?

• Have you made any changes to the Computer prior to the issue?

Refer to the below steps and check if it helps.

Step 1: I suggest you to boot into safe mode and check if the issue is occurring or not.

Start your PC in safe mode in Windows 10:

Start your PC in safe mode in Windows - Microsoft Support

Step 2: I recommend suggest you to create a new user Account and check if you are still facing the same issue or not.

Manage user accounts in Windows - Microsoft Support

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.