Windows 10: New Windows 11 PC Randomly Freezes and Crashes

I am facing a quite peculiar issue in my brand new laptop, with all system updates installed and no extra software except Google Chrome.It randomly freezes whenever left idle or on a website, and it becomes completely unresponsive, including the keyboard and the cursor. There's no other option except to hard reboot by long pressing the power button. After reboot, it sometimes shows the blue error screen at startup, "Windows couldn't load properly."I have not tried any fix yet, nor found any suitable one either. Any help would be greatly appreciated.Specsell Vostro 3520CPU: Intel i5-1235UGPU:

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?