Windows 10: new windows user - 2 day old computer got stuck, and needed to be restarted? bad omen?

i’ve been on apple for the last decade and haven’t used windows 10, or any windows, in the last ten years. i purchased a new computer brand new 2020 model, and have only been using it for two days.

today, it randomnly got stuck (keyboard, mouse and system and all) even when i was not moving it. i ended up having to hold down power to restart after 10 minutes of no response.

bad sign? computer is a lenovo.

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:)

 

New HP Omen GTX 1070 - blank screen

I just purchased a new HP Omen desktop 870-244 and it does not display anything on my monitor after windows starts. Pre-windows it shows the boot/BIOS loading text and the Omean logo but then goes blank after this.

Steps tried so far:

• Verified the monitor I'm using works with other computers
• Verified the resolution is supported and works with other computers on this monitor
• Tried the Omen on TV through HDMI - worked
• Tried in safe mode with Base video option enabled - worked
• Clean install of drivers - didn't solve

I'm not sure what else I should try.

Thanks,

[Moved from: Windows / Windows 10 / Devices & drivers]

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

computer crashes/restarts

i found a really old/cheap card like $20, i plugged into my pci and computer detected new hardware, also it said windows recovered from a critical error? i asked around alittle some one suggested maybe a corrupt sector in windows and possible reformat?