Windows 10: Newest Windows 10 build: 19045 and 11 VPN disconnects Internet

I have received two new laptops with the most current Windows 10 and 11 builds. When I connect to our office VPN the Internet connection disconnects. This only occurs with the new systems. I have installed the latest Windows updates on older Windows builds and cannot duplicate the issue. All Dell device drivers are current and the problem occurs connecting either PPTP or L2TP and only with new Windows builds. Windows Defender and IP 6 have been disabled to test as well as disabling the "use default gateway on remote network", which maintains Internet but no access to remote network resources.

:)

 

Windows 10 apps not working on the Ethernet Windows 10 VPN internet connection

Hi,



Thank you for writing to Microsoft Community Forums.



In order to assist you with the appropriate troubleshooting steps, please let us know:

• 
  Does this issue occur only with Microsoft apps?
  
• 
  Are you able to browse any website while connected to internet?
  
• 
  Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

As you have mentioned that you are connected to internet with Ethernet via Windows VPN, I would suggest you
try disconnecting VPN and see if you are able to access the applications.



We await your response.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Silent VPN Disconnection

Hello, Devlin,

Please find my replies to your questions and comments below.

 

Silent VPN Disconnection

Hi Gary,

The issue you're experiencing with getting a notification whenever the VPN disconnects might be due to misconfiguration of your notification settings. That being said, we'll need more information to properly address your concern. Please answer the following
questions:

• Which VPN app are you using? Are you using the built-in VPN in Windows 10?
• Are you getting a notification before whenever the VPN is disconnected?
• What is the OS Build of your Windows 10 device? Click the
  Start button, type About your PC, press
  Enter, and then scroll down to
  Windows specifications to find this information.

For now, we advise reviewing the notification settings of your PC. Follow the steps outlined in this

article on how to access the notification settings.

We'll be waiting for your response.