Windows 10: Newly built PC continuously triggers BSOD WHEA_UNCORRECTABLE_ERROR

Discus and support Newly built PC continuously triggers BSOD WHEA_UNCORRECTABLE_ERROR in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi everyone, I decided to build my own gaming PC about three days ago. I initially wasn't able to post when I turned on the PC, nothing would work and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by luckystone, Dec 18, 2020.

  1. Newly built PC continuously triggers BSOD WHEA_UNCORRECTABLE_ERROR


    Hi everyone,

    I decided to build my own gaming PC about three days ago. I initially wasn't able to post when I turned on the PC, nothing would work and no fans started spinning. I decided to take out the entire build and try to make it work outside the case, it worked. I then re-installed the PC back in the case and it worked as well. I then immediately started experiencing BSOD with the errorcode WHEA UNCORRECTABLE ERROR. This would happen very randomly and can't be pinpointed to anything specific. Sometimes it would BSOD for just being idle. I never put my system under load, never loaded any games or whatsoever. It was a fresh Windows 10 install.


    The components I have are:

    Motherboard: ASUS ROG Strix X570-E Gaming
    CPU: Ryzen 5950X
    GPU: MSI Radeon RX580 Armor 8G OC
    Cooler: NZXT Z63
    RAM: HyperX Predator HX432C16PB3AK2 64GB RAM 2x32GB 3200Mhz
    Storage: Samsung 970 EVO Plus NVMe SSD

    PowerSupply: Seasonic Focus GX1000 Gold


    I have been looking on the internet and tried troubleshooting it several ways, but unfortunately nothing helped. These are the steps that I have taken so far, so please, read this before re-suggesting the same troubleshooting tactics.

    The troubleshooting I already did:


    - Booting in safemode and using DDU to uninstall drivers and reinstall through AMD website for GPU.


    - Re-installing the drivers for both GPU and MOBO

    - Running MemTest86 for both memory sticks separately without any issues.

    - Repositioned the GPU in a different PCIe slot and reinstalled it back to the first PCIe.

    - Reinstalled the Memory in PC

    - Reinstalled the CPU and Z63 AIO Cooler with new Thermal Paste

    - Updated BIOS to the latest version

    - Running HDTune to check my NVME SSD for issues. No issues

    - Running DISM /online /cleanup-image /checkhealth and /restorehealth - no issues.

    - Running sfc /scannow - no issues.

    - Running chkdsk /scan - no issues.

    - Running the Windows-built in RAM test, no errors either.
    - Running Prime95 for high power/heat/CPU stress and max power/heat/CPU stress - it passed without issues

    - Re-installing Windows 10, didn't help


    At this point, I am very very sad I can't get it fixed. Please someone please help me.



    I have managed to get the minidump files. Please find it attached in the link below. I'd appreciate it very much if anyone can point me towards the right direction. Thank you for your help.


    Minidump Zip

    • 4x this problem:

    On Fri 18/12/2020 18:52:05 your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\121820-10203-01.dmp
    This was probably caused by the following module: ntoskrnl.exe nt+0x3F5780
    Bugcheck code: 0x124 0x0, 0xFFFF9E8E25E7B028, 0xBC800800, 0x60C0859
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture WHEA.
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    • 1x this problem:

    On Fri 18/12/2020 18:52:05 your computer crashed or a problem was reported
    crash dump file: C:\Windows\MEMORY.DMP
    This was probably caused by the following module: vmx86.sys vmx86+0x204A
    Bugcheck code: 0x124 0x0, 0xFFFF9E8E25E7B028, 0xBC800800, 0x60C0859
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\drivers\vmx86.sys
    product: VMware kernel driver
    company: VMware, Inc.
    description: VMware kernel driver
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture WHEA.
    This is likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: vmx86.sys VMware kernel driver, VMware, Inc..
    Google query: vmx86.sys VMware, Inc. WHEA_UNCORRECTABLE_ERROR


    Moreover, I sometimes randomly get different BSOD's as well. But the biggest problem is with WHEA UNCORRECTABLE ERROR.


    1 INTTERUPT_EXCEPTION_HANDLED

    2 ATTEMPTED EXECUTE OF NOEXECUTE MEMORY

    3 SYSTEM SERVICE EXCEPTION

    4 KERNEL SECURITY CHECK FAILURE

    :)
     
    luckystone, Dec 18, 2020
    #1

  2. Multiple BSOD continues on a newly built PC.

    Hi Team,

    I continue to get multiple BSOD on a newly built PC. I've installed updated windows and drivers (to my knowledge). I've ran a memory check and shows no issues. I've ran a SFC check with no issues as a result. I would get a BSOD from browsing, typing up a
    doc, or even from not doing anything after a restart.

    All the memory and graphics setting are still on their default settings.

    I've went ahead and linked the latest memory.dmp, minidump, and msinfo.

    I appreciate the help from this community!

    memory dmp
     
    SungwhanLee, Dec 18, 2020
    #2
  3. DEN
    den Win User
    BSoDS on newly built PC

    Since it is my first time, i did not know that there is a vendors approved list. and it is not. is that the reason for my BSODS?
     
  4. DEN
    den Win User

    Newly built PC continuously triggers BSOD WHEA_UNCORRECTABLE_ERROR

    BSoDS on newly built PC

    Hi!, 3 days ago I built my very first PC, using this build (System Builder) it was all running great but then yesterday I started encountering multiple BSODs that says Memory_Mangement(this is the most common one), IRQL_Not_less_or_EQUAL(only appeared once) and Page fault in non paged area(only appeared once.) What I did was I reformatted my HDD and while installing the OS, during the "windows is expanding" part to be exact I keep on encountering a problem stating that the files are corrupt or missing. Then I did some research and I found out that Removing one of the RAM sticks would do the trick and it actually did. Right after the installation of OS, I put the second stick back on and it started having BSODs to the point that I can only use my pc for like 5 mins at the most before the BSOD occur. So I removed one of the sticks again and to my surprise it aint having BSOD and as of now its been running for about an hour or so without any problem. I am sorry if this is a stupid question but which one do you guys think is the problem, my mobo's RAM slot or the actual RAM card? pls help me. any help is greatly appreciated and thank you in advance!
     
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Newly built PC continuously triggers BSOD WHEA_UNCORRECTABLE_ERROR

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