Windows 10: Newly created family member cant sign in

I just created my sons email for family but when i click on his name on the family app i get something went wrong. Also i cant sign in with that email. Says it doesnt exist

:)

 

broken "family member needs to sign in"

Parental controls stopped working. Family.Microsoft.com has alert: "Your family member needs to sign in to their Windows 10 device AngLaptop2014 for family features to work.

But the "how to fix this" says

• Select Accounts > Family & other people
• Under Your family, select your family member, then select Allow
• Have your family member sign in with their Microsoft account if asked to

And the steps don't apply. The account is already allowed, and there is no option to change that.

Now what???

 

fingergprint log-in for family member

Hi Kristi

Through Windows Hello, you may have your family members register different accounts with their fingerprints.

Once you are signed as the family account administrator, you may follow the steps below:

• Right-click the Start button.
• Go to Settings.
• Select Accounts.
• Choose Family & other users.
• Add people using the Your family, or Other users options. The only difference between the two is with family, you get an access to child controls, for monitoring and blocking content.

Once your child is logged into his or her own accounts, they can now set up their own
Windows Hello log-in. Refer to the steps below:

• Click Start.
• Go to Settings.
• Choose Accounts.
• Select Sign-in options.
• Select Windows Hello.
• Choose Fingerprint, then Set up.

After performing the steps, kindly share with us the result.

 

removing a family member

I like to remove a family member from the account but when I select family member I do not see remove option and the only choices are either Block to sign or change. Any suggestion.