Windows 10: Newly installed Microsoft all-in-one wireless media keyboard is sluggish

Hi guys, i bought this keyboard and tried on 2x different laptops - works sluggishly with 1st laptop but works well with 2nd laptop


Both laptops show different info under Device Manage Keyboard

1st laptop which is sluggish shows

2x HID keyboard device tried uninstalling but it reinstalled back on its own

1x Microsoft USB Duel Receiver Wireless Keyboard Mouse and Keyboard Centre *i installed this driver when it first discovered to be sluggish

1x PC/AT Enhanced PS/2 Keyboard 101/102-Key


2nd laptop which works well when i simply plug-and-play the keyboard without need to install Microsoft Mouse & Keyboard Centre driver

1x HID keyboard device

1x PC/AT Enhanced PS/2 Keyboard 101/102-Key


So i suspect the problem with 1st laptop is the conflict of 2x HID + 1x Microsoft USB, which caused the laptop to *always play a sound as if plug in a new device whenever i try to type after a pause of 2min or less and that is when i get the sluggish response where typed keys didn't appear until a few millisecond after

How can i uninstall the 2x HID device without it reinstalling by itself?

Or is my self-diagnosis wrong?

:)

 

Newly installed Microsoft all-in-one wireless media keyboard is sluggish

Hi guys, i bought this keyboard and tried on 2x different laptops - works sluggishly with 1st laptop but works well with 2nd laptop

Both laptops show different info under Device Manage (Keyboard)

1st laptop (which is sluggish) shows

2x HID keyboard device (tried uninstalling but it reinstalled back on its own)

1x Microsoft USB Duel Receiver Wireless Keyboard (Mouse and Keyboard Centre) *i installed this driver when it first discovered to be sluggish

1x PC/AT Enhanced PS/2 Keyboard (101/102-Key)

2nd laptop (which works well when i simply plug-and-play the keyboard without need to install Microsoft Mouse & Keyboard Centre driver)

1x HID keyboard device

1x PC/AT Enhanced PS/2 Keyboard (101/102-Key)

So i suspect the problem with 1st laptop is the conflict of 2x HID + 1x Microsoft USB, which caused the laptop to *always play a sound (as if plug in a new device) whenever i try to type after a pause of 2min or less (and that is when i get the sluggish
response where typed keys didn't appear until a few millisecond after)

How can i uninstall the 2x HID device without it reinstalling by itself?

Or is my self-diagnosis wrong?

 

Microsoft all in one media keyboard stopped working

Owned an all in one microsoft media keyboard for about a year

stopped working today, have tried the following:

plugged wireless receiver into another computer (didnt work on that one either)

changed batteries

reinstalled drivers

repeatedly unplugged then plugged receiver in, computer registers it with an altert sound but the keyboard doesnt work still

any suggestions?

 

Microsoft All In One Media Keyboard Suddenly Stopped Working

Hi,

Welcome to Microsoft Community and thank you for posting your query.

The issue you are facing could be due to the keyboard driver is not being updated. Let’s try simple troubleshooting steps and check if this helps.

I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Hardware and sound under Troubleshoot computer problems.
  
• 
  Click on Hardware and devices under Devices.
  
• 
  Click on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required).
  
• Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
  

If the issue still persist, I suggest you to go to the below link and try downloading the keyboard driver for Windows 10 and install the same.

All-in-One Media Keyboard

Hope this helps. Keep posting us with the status we will be glad to help you.