Windows 10: NMI HARDWARE FAILURE

hello all,


as subject say having issues with this happened 3 times and I will copy the minidump command what it says please help?



Microsoft R Windows Debugger Version 10.0.19528.1000 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\Minidump\030720-8281-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available************* Path validation summary **************Response Time ms LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 18362 MP 8 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS Personal18362.1.amd64fre.19h1_release.190318-1202Machine Name:Kernel base = 0xfffff807`0b800000 PsLoadedModuleList = 0xfffff807`0bc48190Debug session time: Sat Mar 7 21:10:40.014 2020 UTC + 0:00System Uptime: 0 days 0:05:41.793Loading Kernel Symbols................................................................................................................................................................................................................................Loading User SymbolsLoading unloaded module list...............For analysis of this file, run !analyze -vnt!KeBugCheckEx:fffff807`0b9c1510 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffd281`481c9da0=00000000000000807: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************NMI_HARDWARE_FAILURE 80This is typically due to a hardware malfunction. The hardware supplier shouldbe called.Arguments:Arg1: 00000000004f4454Arg2: 0000000000000000Arg3: 0000000000000000Arg4: 0000000000000000Debugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.Sec Value: 2 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-OPV8PIJ Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 2 Key : Analysis.Memory.CommitPeak.Mb Value: 71 Key : Analysis.System Value: CreateObjectADDITIONAL_XML: 1BUGCHECK_CODE: 80BUGCHECK_P1: 4f4454BUGCHECK_P2: 0BUGCHECK_P3: 0BUGCHECK_P4: 0CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: NVDisplaSTACK_TEXT: ffffd281`481c9d98 fffff807`0c2fdfa1 : 00000000`00000080 00000000`004f4454 00000000`00000000 00000000`00000000 : nt!KeBugCheckExffffd281`481c9da0 fffff807`0c981920 : fffff807`0c3246c0 00000000`00000000 ffff****1`6b58d8c8 00000000`00000000 : hal!HalBugCheckSystem+0x81ffffd281`481c9de0 fffff807`0bb40a52 : fffff807`0c3246c0 ffffd281`481c9e69 00000000`00000000 ffff****1`6b58d8c8 : PSHED!PshedBugCheckSystem+0x10ffffd281`481c9e10 fffff807`0c300e30 : 00000000`00000001 00000000`000000b8 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x382ffffd281`481c9ed0 fffff807`0baa4d5b : 00000000`00000001 00000000`00000000 ffffd281`481b9180 fffff807`0bab5ff0 : hal!HalHandleNMI+0x110ffffd281`481c9f00 fffff807`0b9ccb42 : 00000000`00000000 ffffd281`481ca110 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0x13bffffd281`481c9f50 fffff807`0b9cc914 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82ffffd281`481ca090 fffff807`0b8330ed : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterrupt+0x214fffff887`19c46b70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExAllocateHeapPool+0x9edSYMBOL_NAME: PSHED!PshedBugCheckSystem+10MODULE_NAME: PSHEDIMAGE_NAME: PSHED.dllIMAGE_VERSION: 10.0.18362.1049STACK_COMMAND: .thread ; .cxr ; kbBUCKET_ID_FUNC_OFFSET: 10FAILURE_BUCKET_ID: 0x80_PSHED!PshedBugCheckSystemOS_VERSION: 10.0.18362.1BUILDLAB_STR: 19h1_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {8a2ee997-736c-fd91-e621-4aa5f52b7420}Followup: MachineOwner---------

:)

 

Regularly seeing BSoD, NMI HARDWARE FAILURE

Hi,

I've been having regular trouble with receiving a BSoD saying NMI HARDWARE FAILURE.

Looking through the event viewer I see errors such as:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000080 (0x00000000004f4454, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000).

 

NMI Hardware Failure

Whenever I boot my Laptop (HP Notebook 15 AY020-TU) , and within the first 10 seconds of initial boot (when full desktop loads) if I press windows key, it displays the blue screen error indicating NMI Hardware Failure. No further info.

This happens every time , I tried uninstalling Windows updates, malware scan, anti-virus scan, device driver updates, etc.

But the problem still persists. Can anyone help me out?

Edit: If I try using the start menu by mouse click, it works just fine, but using the windows key for the same purpose ends up in a BSOD.

 

Windows 10 NMI hardware failure when installing video card driver

Hi Alexander,



Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.



I understand your inconvenience that you are unable to upgrade to Windows 10 as error pops up saying “NMI hardware failure when installing video card driver”, we will help you to resolve this issue.



This behavior can occur if a hardware component malfunctions, or if there are damaged or incompatible drivers installed. You can refer to the following Microsoft article to get more information about this issue. This behavior is by design.



I suggest you to refer to the link below about “NMI_HARDWARE_FAILURE error when an NMI is triggered on Windows 8 and Windows Server 2012” and check if it helps.

https://support.microsoft.com/en-us/kb/2750146

(Applies to Windows 10 as well)





Hope it helps. Kindly update the status of the issue, we will be happy to help you.