Windows 10: nmi_hardware_failure blue screen occurs

Please, help. When my acer nitro 5 laptop is idle i.e. not doing any work the nmi_hardware_failure blue screen appears. That is, when only the integrated video card is active, this error occurs. But when I run some game or program that uses a discrete graphics card, the blue screen doesn't appear. What shall I do?

:)

 

Need help with blue screen: NMI_HARDWARE_FAILURE

I bought a new desktop of win 10 a few days ago and has already encountered blue screen twice. The stop code is NMI_HARDWARE_FAILURE. The only thing I have installed as of now is just google chrome. Blue screen happened when I remote into my workplace computer
to do my work (it's suddenly crashed when I just opened a document folder...)

dmp file link

blue screen.zip

 

Blue Screen problem

Hi,

The issue occurs due to corrupted system file. In order for us to assist you, please answer the questions below:

• Were there any changes prior to the issue?
• What is the exact error messages?
• Can you please provide us the screenshot of the blue screen error?

To isolate the issue, we suggest to check this article:
Troubleshoot blue screen errors. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response