Windows 10: No administer accounts

My pc has unable to enter the sign in screen and keeps going to the "choose an option" blue screen. But when I try to use any of the advanced options it says I need to sign in to an administer account to continue but there aren't any. When i try to reset the pc, it says "there was a problem resetting your pc" I tried to boot from a usb but it does nothing.

:)

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del

 

No administer accounts detected by troubleshoot options?!

Hi,

We can see here that you cannot access the computer's recovery option. To better assist you with this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
• Can you send us a screenshot with the error message?

In the meantime, we suggest that you create another local account (administrator) and check if you will still experience the same issue. This will help us isolate if the issue is with the current account or with the computer itself.

We look forward to your response.

 

No administer accounts detected by troubleshoot options?!

So, in the advanced startup options, it says there are no administer accounts on this pc!

But my local account is an administer account, and when I use my microsoft account it still says there is no administer account!

I can not access any of the recovery options, or the recovery command prompt!

So am I missing something, or is my computer malfunctioning?

I'm using a hp pavilion laptop that was made in mid 2016.