Windows 10: No audio from 5.1 side speakers

Hi all, I'm going mad trying to get this to work, but the side speakers just wont produce any sound. It's plugged in correctly, they work as I tested them as front speakers, it registers them as an option, but under test they don't produce any sound. I've uninstalled and reinstalled various drivers but I can't get them to work. Running Windows 10 and any help/advice would be hugely appreciated!!The speakers are:Creative Labs 5300 Inspire 5.1 Computer SpeakersThe cables being used are the stock cables that came with it which are TRSI know these are old speakers, but they did work about a year a

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Speaker / Headphones playing at same time and they are 1 drive.

Hi,

I'm Nikah, a fellow customer, and an expert user. I'm happy to help answer your question.

Audio playing through headphones and speakers at the same time is a common audio issue we may encounter. If you are experiencing this issue, don’t worry. Below are some possible solutions listed for your information.

Solution 1. Set Headphones as the Default Device

Step 1. Click on the Start menu and select Control Panel to open it.

Step 2. Select Hardware and Sound.

Step 3. Click on Manage audio devices under the Sound tab.

Step 4. On the Playback tab, click on your headphones, and then click on the Set Default button.

Step 5. Click on the Recording tab. Then select your microphone/headphones and click on the Set Default button.

Step 6. Save the changes by clicking OK.

Now try to play an audio file to see if the “audio playing through headphones and speakers at the same time” issue is gone. If no, try the following feasible methods.

Solution 2. Uninstall and Re-install Your Audio Driver

Step 1. Launch Device Manager.

Step 2. Locate Sound, video, and game controllers and double-click on it.

Step 3. Right-click on your audio device and select Uninstall from the pop-up menu.

Step 4. Check the “Delete the driver software for this device” option and select OK when asked to confirm the uninstall.

Step 5. Once you’ve uninstalled the driver completely, restart your computer.

Then you can manually download the audio driver for your device from manufacturer's official website and install it.

Solution 3. Try to update your audio driver maybe it is outdated or corrupted.

Solution 4. Run the Windows Audio Troubleshooter

Step 1. Type “Troubleshoot” in the search box and select Troubleshoot from the search results.

Step 2. Scroll down to locate Playing Audio in the list and click on it.

Step 3. Click on the Run the troubleshooter button under it. Then the troubleshooter will automatically detect the audio issues on your computer and resolve them. You may need to restart your computer in the process.

I hope this helps! Please let me know if you have any further questions.

Sincerely,

Nikah J.

Expert

 

No Audio Output Device is Installed

Hi,

You will need to select Windows 8 from the drop down list while installing the driver in compatibility mode.

I would suggest you to try setting the speaker as default audio output by following the steps below and check if it helps.

1. Right click on the sound icon on the right bottom corner of the taskbar.

2. Select "playback devices".

3. If "speaker" is not set as the default device, highlight it and click "set as default".

5. Save the changes.

Let us know the result.

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.