Windows 10: No audio from speakers; Failed to play test tone.

Discus and support No audio from speakers; Failed to play test tone. in Windows 10 Drivers and Hardware to solve the problem; I have a Dell Latitude E6520 running Windows 10 Pro x64. When I try to watch YouTube I get no audio. Spotify plays and gives no errors but doesn't have... Discussion in 'Windows 10 Drivers and Hardware' started by Bransonb3, Aug 5, 2015.

  1. BRANSONB3
    Bransonb3 Win User

    No audio from speakers; Failed to play test tone.


    I have a Dell Latitude E6520 running Windows 10 Pro x64. When I try to watch YouTube I get no audio. Spotify plays and gives no errors but doesn't have sound. When I plug in headphone sound plays but as communications headphones. When I try to play a test sound through Speakers/Headphones I get an error that says "Failed to play test tone." When I try to troubleshoot it can't identify the problem. I have attached the report from troubleshooting.
    Thanks in advance for helping.
    Branson

    :)
     
    Bransonb3, Aug 5, 2015
    #1
  2. HOLLYCASEY
    HollyCasey Win User

    Speakers not working but headphones are?

    when i applyed my default to speakers/headphones (IDTHigh Definition Audio CODEC) i tried to test it out, but a pop up comes up and says , "failed to play test tone" but when i play a test tone Communications Headphones (IDTHigh Definition Audio CODEC)
    Its able to play
     
    HollyCasey, Aug 5, 2015
    #2
  3. SAMROTHENBAUM
    SamRothenbaum Win User
    Sound suddenly stopped working on laptop (Windows 10)

    Hi there,

    I'm also having this problem on my desktop. My speakers only emit this awful static beep sound constantly and when I test the audio it says "Failed to play test tone!" If you ever reach an answer to this please update this.

    Hope you find a solution.

    Sam
     
    SamRothenbaum, Aug 5, 2015
    #3
  4. BRANSONB3
    Bransonb3 Win User

    No audio from speakers; Failed to play test tone.

    I figured out how to fix this issue. I installed a windows xp audio driver from the dell site. Go to playback devices, under the speaker properties, click the properties button. Hit change settings and go to the drivers tab. Click on update driver. Select browse my computer, then choose let me pick from a list. Choose "High Definition Audio Device" and then restart.
    You may or may not have to install the driver try without installing it first, then if that doesn't work install the driver and try again.
     
    Bransonb3, Aug 6, 2015
    #4
  5. JAVAQEN
    javaqen Win User
    this suggestion worked great on my Dell M6500 workstation. thank you
     
    javaqen, Nov 9, 2015
    #5
  6. BILLESQ123
    billesq123 Win User
    Can you please supply the link the link to the Dell website so that I can download the correct Windows XP driver that you're referring to? I'm having trouble finding in.

    Thanks in advance,
    Bill

     
    billesq123, Apr 5, 2018
    #6
Thema:

No audio from speakers; Failed to play test tone.

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