Windows 10: No audio on my HP notebook running MS365 Windows 10

My laptop audio was working last time I logged on, but no sound now trying to hear a U-Tube tutorial. I ran MS audio troubleshooter but no suggestions /fixes were provided.

:)

 

battery not charging on my hp notebook

Hi,



Thank you for writing to Microsoft Community Forums.



I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Battery.
   
3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
   Uninstall.
   
4. Click OK to confirm.
   
5. Restart the computer.
   

You may also want to look at the troubleshooting steps mentioned in the HP articles

HP Notebook PCs - Testing and Calibrating the Battery (Windows) and

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 incompatible with Laptop - Audio Problems

Dear Friends,
Hope this finds you well.
I've communicated with both HP and Microsoft about this issue with my brothers Laptop.
Ever since he allowed the Windows 10 upgrade unbeknown to him as MS slipped it in an Update as your aware. I used GWX control panel to block it. Windows 7 is still the most used OS at this time..
Problem(s)
He has had an issue with the headphones playing audio and no audio through the internal speakers.
Below is a last ditch suggestion by HP. Believe me we have done everything under the sun and nothing has fixed it permanently.
My hunch is that his computer never had the resources to run Windows 10 properly. And HP never updated anything or lets say the drivers to run Windows 10 on an older computer. "Business as usual.." I'm certain many folks out there have had this same issue.
What we would like to know if possible assuming the steps below don't solve this and I'm just a little leery at this point that they will. Is what is the Best Way to get the computer back to Windows 7? There are no discs that he knows of in his possession.
I may be wrong about this as I have been in the past about certain things, But...
Any help or suggestions would be deeply appreciated.
Sincerely, Raphael

This is the model:
HP Pavilion g7-1150us Notebook PC | HP® Customer Support



Re: Compatibility of Windows 10 and HP Computer - Audio Headphones Only [ New ]Options‎04-10-2017 05:39 PMHi: HP does not support any PC made before August of 2013 for W10. HP Products Tested with Windows 10 | HP® Customer Support
So, the g7-1150us is not supported for W10, and unfortunately, there are no W10 audio drivers for it. You can try the W7 driver from the support page and hope it works...Install and restart the PC. http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59154.exe You can also try this workaround to see if you can get the onboard sound to work... Go to the device manager and click to expand the Sound, video and game controllers device category. 1. Select the IDT High Definition Audio CODEC under that category.2. Select Driver tab.3. Click on the Update Driver button.4. Select -> Browse my computer for driver software.5. Select -> Let me pick from a list of device drivers on my computer.6. Select High Definition Audio Device (Not IDT High Def... this is important.) and click Next. A warning message may appear, but click Yes.7. Windows has successfully updated your driver software.8. Restart the PC. The key is step 6. If that doesn't work either, I suggest you reinstall W7, which is the only supported operating system for that model.

 

Driver Audio issue in notebook Hp 15ab022nl

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern, however I suggest you to go through the steps given from this link below and check if it helps, and if it doesn’t please contact the manufacturer for further assistance.

http://support.hp.com/us-en/product...ries/7771366/model/8587246/document/c04973149

Hope this information is helpful.