Windows 10: No audio output device installed on my HP envy using windows 10

My audio output device randomly disappeared from my HP Envy running Windows 10. Devise drivers say they are installed correctly but no device detected

:)

 

No Audio Output Device is Installed

Hi,

Sorry to hear that you are still facing the issue.

Just to clarify, you have connected an external speaker, is that right? If so, did you try connecting through headphones?

Meanwhile, I would suggest you to try installing theWindows 8 audio driver
from HP's official website in compatibility mode by following the steps below and check again:

• Right-click on the setup file of the driver and click on
  ‘properties’.
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select the appropriate Windows operating system from the drop down menu and proceed with the installation.
  
• 
  Once this is done, restart the computer and check if the issue persists.
  

Also, try the different troubleshooting steps suggested for Windows 8 in HP's official website.

Click here

Let us know the result.

 

No Audio Output Device is installed

I clicked the link you gave me. HP told me to download "HPSupportSolutionsFramework-12.3.11.29" to check drivers that can be installed. After I download and install this solution framework from HP, the webpage proceed to next step and tell me that Windows update may have driver for me. It tells me to go to windows update and search for driver.

I did what it told me to do. But the windows update don't have anything for me to update or install.

For this case HP suggest me to open device manager to install the missing driver. (I'm referring to section "Update other specific components" under the "Installing updates in Windows 10" title in the webpage HP Products - Where Do I Find Windows 10 Drivers and Software for My Model? | HP® Customer Support)

HP suggest me to right click on the driver that I want to update to update. But as shown on the image I provided in my previous post, I cannot see any "audio inputs and outputs" tab or audio driver. I only see audio controller in the "System device" tab. (and these controller have the "!" sign on them for some reason)

Am I meant to do something to the audio controller?
Or should I install a new audio driver? (if so, how do I install one?)

 

No Audio Output Device is Installed

Hi,

You will need to select Windows 8 from the drop down list while installing the driver in compatibility mode.

I would suggest you to try setting the speaker as default audio output by following the steps below and check if it helps.

1. Right click on the sound icon on the right bottom corner of the taskbar.

2. Select "playback devices".

3. If "speaker" is not set as the default device, highlight it and click "set as default".

5. Save the changes.

Let us know the result.