Windows 10: no audio sound after updating my machine

Good morning,Following completed Windows Update earlier this week the following dialogue box appears after powering up.SmartAudioFailed to Create Conexant Audio Factory - The SmartAudio will now exit.Please note that my pc has functioning sound so as a result I am wondering what this means and what I should be doing if anything at all.Thanks Olivier Ebock

:)

 

Audio and Sound

Hi Ethan,

This issue can be due to several reasons. Let's get your audio and sound issue sorted, we suggest that you follow the steps provided below:

• Press Windows key.
• Type Control Panel in the search box.
• Select Sound.
• Go to Communications tab.
• Click Do nothing.
• Chose Apply and Ok.

Keep us in the loop with the result.

 

No sound Audio

Hi Hubert,

Thanks for posting your query on Microsoft Community.

We understand the inconvenience caused and we appreciate you for trying the troubleshooting steps..

This issue might occur if some of the sound settings got corrupted.

I suggest you to try running audio troubleshooter and check if it helps.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

For more information, refer to the below link:

Fix sound or audio problems in Windows

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

no audio sound

Hi,

Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• What is the exact issue you are facing with accessing sounds on your device?
• Have you installed all the installed updates on your device after upgrading to Windows 10?

Method 1: I suggest you to run the Audio troubleshooter and check if it helps.

try the audio troubleshooter.

Method 2: I suggest you to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Method 3: I suggest you to change the properties of Windows Audio services and check if it helps.

Steps:

• 
  Click Start, type
  Services.msc in the Start Search box.
  
• 
  Scroll down the list of services, right-click
  Windows Audio and select Start.
  
• 
  Select Properties for
  Windows Audio and set its Startup Type to
  Automatic.
  

Method 4: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of accessing sound for further assistance.

Thank you.