Windows 10: No audio with or without speakers plugged in.

I recently got a Dell Inspiron 15 laptop. I have no audio available no matter whether I have my speakers plugged in or not. I've tried two different sets of speakers. One set is an Onn Model 100009050; the other set is a Logitech Model Z130. I have the Onn speakers plugged in right now.

:)

 

Rear audio ports always show as “Not plugged in”


I've been having this issue with Windows for about a week now which NONE of the back panel/front panel connectors (speakers, microphone) are being recognized by Realtek audio manager. The only audio input/outputs that are showing are the optical.
Troubling shooting steps I've tried (none worked):

• COMPLETELY uninstall all Realtek drivers/reinstall
  
• Tried using windows drivers
  
• Reinstall Windows 10
  
• Upgraded chipset driver
  
• sfc /scannow

I called EVGA and asked for RMA but then I booted into a Ubuntu OS and all the ports work FINE. It must be a problem with windows 10.
Can you think of any other troubling shooting step I can try to fix this annoying issue? Thanks!
Screenshot of playback devices:



Screenshot of Realtek HD Audio Manager:



After looking in Device Manager under Audio inputs and outputs, I don't see any speaker/microphone listings, only the optical crap:

 

Audio playing through speakers while headphones are plugged in

Hello,

We regret for the inconvenience and at the same time we appreciate the effort you have put in to resolve the issue.

As an initial recommendation, I suggest you to check what are the playback devices configured in Windows. Follow the below steps.

1) Open sound from Control Panel.

2) See if the devices are set correct in the playback window. Also, right click anywhere and choose show disabled Devices to find out if any of the devices are not configured properly.

3) Amongst the listed items disable and re-enable your headphone device and repeat the same steps for speakers.

Next, I suggest you to refer to the below Microsoft Help link and check if it helps to resolve the issue at the first place.

Fix sound problems

Though unclear if you have already deployed the mentioned troubleshooters, I suggest you to follow these steps to run the Windows in built troubleshooter. This is a diagnostic which helps to identify any potential issues present
in your PC.

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Playing Audio option from the list.

e) Click Next to run the Troubleshooter

Note: Also use the Hardware and Device troubleshooter from the view all list,

If it still does not help, access the laptop manufacturer’s website and download the latest sound drivers, install it and check if it works fine and if it switches to speaker
automatically from headphones when it’s plugged in.

Write to us with the updates status and the required information related to audio output in Windows, for us to be able to assist you further.

Thank You.

 

Speakers and Headphones need the same audio pc plugs, what to do?

On Desktops the socket on the rear of the case gets disabled when plugging a headset or speakers into the socket on the front of the case. GHOT's suggestion for getting audio into either speakers or headphones would work but if wanting both working at the same maybe one of those music-sharing splitters seen by young folks listening to the same MP3 player?