Windows 10: no battery detected, i have had the laptop a year now

Discus and support no battery detected, i have had the laptop a year now in Windows 10 Drivers and Hardware to solve the problem; I turn the computer on and it shutdown within 2 hrs. So I decided to plug it up. I turn it back on. It said no battery detected... This the first time... Discussion in 'Windows 10 Drivers and Hardware' started by gwenjones2, Jul 7, 2018.

  1. no battery detected, i have had the laptop a year now


    I turn the computer on and it shutdown within 2 hrs. So I decided to plug it up. I turn it back on. It said no battery detected... This the first time this happen... Can anyone help please thank you!

    :)
     
    gwenjones2, Jul 7, 2018
    #1
  2. Akoops Win User

    No Battery Is Detected error on ASUS Laptop


    In fact I just disconnected it now and the battery icon changed to a battery icon, mosueover saying 'Unknown remaining'. If I click the battery icon it says 100% battery but also 'calculating'. So it IS able to run on battery in some respect.


    no battery detected, i have had the laptop a year now [​IMG]

    no battery detected, i have had the laptop a year now [​IMG]
     
    Akoops, Jul 7, 2018
    #2
  3. Jessen P Win User
    Laptop battery not charging

    Hi Arvind,

    Thank you for being part of Windows 10.

    What is the make and model of the laptop?

    I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

    • Press Windows Key + X.
    • Click on Device Manager.
    • Expand Batteries and right click on Batteries ACPI and click on Un-install.
    • Restart the computer and check.

    Do get back to us for any issues pertaining in the future. We will be happy to help.
     
    Jessen P, Jul 7, 2018
    #3
  4. Stark05 Win User

    no battery detected, i have had the laptop a year now

    ASUS X550Z Battery Not Detected, Won't Charge


    So I've had this laptop for about two years now, and I've noticed that the battery stopped charging. It used to do that thing where it shows "0%, plugged in, charging", but doesn't charge, which started about two months ago, but here in the last week, the battery is no longer detected at all. The battery light itself on the laptop is either steady green, or goes from "off, orange, green, off again", or flashes orange. But the biggest issue is that the moment either the A/C adapter is unplugged from the wall or laptop, it automatically shuts down. ***BEFORE YOU SUGGEST REMOVING THE BATTERY, THE ASUS X550Z DOES NOT HAVE A REMOVABLE BATTERY*** This is the first laptop I've ever owned where the battery, like an iPhone, is built into the bottom and inaccessible without cracking open the case. The simple fact that the battery went from "not charging at all" to "not being detected at all" makes me think the battery was slowly dying, and has now died altogether, especially since the laptop powers off the instant the charger is unplugged. But I wanted to ask a few forums and double check.

    Sooooo....how screwed am I?Also, while I'm here, for those about to say that "hold the power button for x seconds" bit, is that whilst powering the laptop off? Or back on? Or does not matter since there's no battery charge whatsoever?Thanks in advance.
     
    Stark05, Jul 7, 2018
    #4
Thema:

no battery detected, i have had the laptop a year now

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