Windows 10: No boot device problem

Discus and support No boot device problem in Windows 10 Support to solve the problem; A friend called me last night saying water was spilled on his laptop (running Windows 10) and that it would not turn (on). He brought it over and it... Discussion in 'Windows 10 Support' started by sinjin, Jun 20, 2018.

  1. sinjin Win User

    No boot device problem


    A friend called me last night saying water was spilled on his laptop (running Windows 10) and that it would not turn (on). He brought it over and it would not power up. I said I would look at it and he left. I then lifted the lid and saw that the machine did, in fact, have power. I saw the following on the screen:

    Intel UNDI, PXE-2.1 (building 083)
    Copyright (C) 1997-2000 Intel Corporation

    This product is covered by one or more of the following patents:
    US6,570,884, US6,115,776 and US6,327,625

    Realtek PCIe FE Family Controller Series v1.38 (06/16/15)
    PXE-E61: Media teat failure, check cable

    PXE-M0F: Exiting PXE ROM.
    No Boot Device Found. Press any key to reboot the machine

    ===================================================================================

    I took the hard drive out of the machine and connected it to a laptop of mine (running Windows 7) using a USB adapter. The HDD will power up and my computer can see it. However, the drive has Bitlocker encryption and I cannot read anything on it.

    I did see some water in the computer upon taking it apart and left it overnight to dry. I put most of it back together today, turned it on, and got the same message I posted above. I looked up the PXE-E61 message online. Pursuant to that, I went into the BIOS. The computer can see the hard drive. It accurately has its size showing as 1TB. I then enabled the onboard NIC so that PXE boot was disabled. The machine rebooted and this time it simply says no boot device found. I went back into BIOS and re-enable PXE boot so now I am back to the original message.

    I would GREATLY appreciate any help, suggestions, and or advice that people can offer. Thank you.

    :)
     
    sinjin, Jun 20, 2018
    #1
  2. Rose Cal Win User

    Boot Device not found

    Hi Alan,

    Corrupted system files or it boot to a different hard drive that it why you received the message Boot Device no found. To better assist you, we'd like to gather more information:

    • Have you made any changes prior to this issue?
    • Which build and version of Windows 10 are you using?

    Meanwhile, we suggest that you follow these steps on how to perform automatic repair:

    • Force turn off your computer/device 3 times until you reach the Automatic Repair environment.
    • On the list of options under Advance options, choose Start-up Repair and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jun 20, 2018
    #2
  3. dalchina Win User
    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Jun 20, 2018
    #3
  4. Arjay Dom Win User

    No boot device problem

    Boot problem

    Hi Brandon,

    Windows boot up problem can be caused by boot sequence and hardware issues.

    For us to properly assist you, please answer the following questions:

    • To avoid performing the same troubleshooting steps, can you tell us the troubleshooting steps that you've tried performing to resolve Windows 10 boot up problems?
    • Any error messages when booting your PC from the recovery drive?
    • Have you made any hardware or software changes on your device prior to the issue?

    We'll keep an eye out for your response.
     
    Arjay Dom, Jun 20, 2018
    #4
Thema:

No boot device problem

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