Windows 10: No box to insert pin, camera not available on Windows 11, after deleting an app.

Windows 11. Hp Spectre.I was going to do a scan of my wife's PC. While setting up the scan I had a dialog box saying that I had software that was blocking the scan from going further. The dialog box said it was McAfee software which is not being used on that particular computer. I went into my Ccleaner and cleaned out the McAfee app and had to reboot as per the instructions. When I opened the computer again I had a blue screen but there was no pin box but a message:" Something happened and your pin isn't available click to set up your pin again" AND:" Couldn't Turn on the camera".I went on the

:)

 

Windows 11 - Windows hello PIN and Camera face recognition do not work

Hi,

Windows 11 - Windows hello PIN and Camera face recognition do not work, for both of them, when reaching the final step, the window closes before saying completed, and nothing happens

Steps to replicate on my PC - WIN 11:

1. Situation 1 - Trying to change PIN:
   
   1. Settings - Accounts - Pin(Windows Hello)
      
   2. Although i'm currently using a PIN to log into my user, I only get 1 button: Setup
      
   3. Press Setup - Create a PIN - Next
      
   4. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      
2. Situation 2 - Trying to add Face recognition:
   
   1. Settings - Accounts - Facial recognition (Windows Hello) - Setup
      
   2. Welcome to Windows hello - Get started
      
   3. My face is scanned, i get a blue loading square, and dots on my things
      
   4. A couple more things
      
   5. Improbve recognition - if i skip this steps it does not make a difference
      
   6. A couple more things - Set up PIN
      
   7. Microsoft Account - Create a PIN - Next
      
   8. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      

I initially thought my webcam was the issue, but then chaging the PIN does not work either, and it has nothing to do with the camera

I talked with someone from support (support request number is 1056162110), and we tried different things until 3:30 AM my time, about 1:30 h.

On my laptop (win 10) with the same account, face recognition and PIN works, I have not tried to change them.

Is there any way to reset PIN on an account level? Or repair windows?

What else should i try?

 

windows store camera app

We see that you are still having issues with your Camera app having an error code 0xA00F4271 even if you have tried the troubleshooting steps from the link provided above. Can you check your camera privacy settings to see if camera access is turned on? To
check the camera privacy settings, kindly follow the steps below:

• Click Start.
• Click Settings.
• In search box in upper right, type webcam.
• Click Camera privacy settings.
• Check that Let apps use my camera toggle is On.

If it is on, we suggest that you follow the troubleshooting steps on this
link that was provided by Sumit Dhiman2 on August 21, 2016 to resolve Error Code 0xA00F4271.

Let us know if you need further assistance.

 

download Windows camera app

Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?