Windows 10: No connection to a single site

No connection to a single site

:)

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

So - any suggestions?

 

Connectivity problems out of stand-by

Hi,





To help you with your concern, we suggest you follow the steps below:

• 
  Open
  Control panel.
  
• 
  Go to
  Network and sharing center.
  
• 
  Click
  Change adapter settings in the left pane.
  
• 
  Right click on
  active connection.
  
• 
  Go to
  Properties.
  
• 
  Select
  Options tab.
  
• 
  Click on
  PPP settings.
  
• 
  Enable negotiate multi-link for single-link connections.
  
• 
  Re-connect the Dial-up connection.
  

Let us know how it goes.

 

Wifi stuck connected to single wifi SSID

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

Method 1: Windows 10 has a built-in troubleshooter to check and fix issues with Internet. I would suggest you to run this troubleshooter to check if the issue is with your Internet connection.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Windows Update troubleshooter

Method 2: Download and install the latest firmware updates for the Wi-Fi adapter

Follow these steps to un-install the drivers:

• On the search bar type “Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “Wireless adapter” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help