Windows 10: No download button available for game purchased in Xbox App

I recently purchased Halo Wars 2: Complete Edition from the Xbox app on Windows 10, however there is no download button. If I click the buy button again it tells me I already own it and to go to My library to download it. I checked my Library and it is there, but it directs me to the Xbox app to download it, where there is, shockingly, now download button. Has anyone else had this issue and know how to fix it?

:)

 

Purchased Xbox Live games WILL NOT download!!

ok this is similar to many post's but it seems that the problem is getting worse.

Firstly, I am using a HTC 7 Trophy, I am connected via my home WiFi.. and I use my own xbox live gamertag details for purchases.

I first noticed problems when an update became available for HTC Hub, this update would not download.

After about a week or two an update was released for the xbox live game Flight Control (which I have fully purchased).. Once again this would not download. I posted the problem on here.

J WOODS who's profile is here>> http://social.answers.microsoft.com...jtvJYNskiIBdBpmExx7x5usQ1vr19dUVu8=&sp=forums



He posted this as an answer to the problem

For the symptoms you are describing, I would suggest the following steps:

• Delete the app from the Phone by tapping and holding on the app and then tapping “delete”.
• Go back to Marketplace and reinstall the app.

If that doesn’t work:

• Turn off the phone, remove the battery for 30 - 60 seconds, replace the battery and restart the phone. Removing the battery may not be absolutely necessary but I don't want to tell you to try it later
• Repeat the first 2 steps above.

Let us know if this works.

Best regards.



IT DOES NOT WORK...

Now, after following J Woods advice, Flight Control WILL NOT download at all. I am still connected via my WiFi...and every time I try to download the game it displays "Attention required. Press here." when I press on the message it then displays another
message. syaing "Can't get this information at the moment. Check again in a little while."

But this is not the only problem of its type..

On December 26th 2010, I purchased Bejewled LIVE from the Xbox Live marketplace on the phone. Straight after purchasing I recieved the same error messages as I did with flight control. Even though I have not been able to download the game as of yet (despite
many attempts)... Microsoft did not delay in STEALING MY MONEY...

I am getting very fed up of complaining and trying many different methods to try and get my game that I HAVE PAID FOR... But it seems that Microsoft couldn't care less.

They have not even acknowledged that they are aware of this problem or given any indication that they are going to fix it... But yet they are quite happy to take peoples money and refer you to the disclaimer at the bottom of every purchase which claims..
"there are no refunds on this purchase"

Surely if they cannot provide me with the items I have paid for, then I am entitled to a refund. If anyone knows what I can do about this please reply. Because if this is not fixed soon I will be seeking legal action. Even Microsoft are not above the law,
and charging me for something that they don't give me is a violation of consumer rights.

 

With the Xbox One X, can I download purchased games directly to my laptop?

Hi Ralph,

There are games that can be downloaded on Windows 10 computer after purchasing it on Xbox One console. These are the Xbox Play Anywhere Title games. For us to properly assist you, we need to verify some information. Kindly answer the question below:

• Are you trying to download the game you've purchased on your Xbox One to your Windows 10 computer?

 

Xbox One 10.0.14393.1018 System Update available July 29th 2016

Release Notes: Xbox One Operating System Versions and System Updates

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Tip How to Check for and Install System Updates on Xbox One