Windows 10: No Hardrive Dell Inspiron 5785

My laptop ie 2 years old. bought with windows 8.1 and updated to 10 when it first came out . My hard drive has disappeared , can anyone advice me please ..?
every night i put it off and morning Ive no battery left . Battery good so isnt shutting down. So when i put on in morning with plug out i get a hard drive error .. No hardrive . Please help me

:)

 

My Passport Ultra (external hardrive)

Okay so I connected my external hardrive-my passport ultra, to my dell inspiron 15r laptop running windows 10, but for some reason it doesnt seem to do anything. the external hardrive lights up and makes a sound as if it is
running but my laptop doesnt do anything and when i try to look for it on my computer it can't be located. do i need to download some type of program or drive? please help!!!


thanks for your time and help, Bianca

 

Windows Hello unsupported on my computer

Hi Linda,

Windows Hello is a security system designed by Microsoft that uses bio metrics to log you into your Windows 10 laptop. To take advantage of facial recognition, your device needs a special kind of camera that can scan your face, so not all laptops with webcams
are compatible. Kindly check the list which compatible with Windows Hello.

• Dell Inspiron 13 5379 2-in-1
• Dell Inspiron 13 7370 2-in-1
• Dell Inspiron 13 7373 2-in-1
• Dell Inspiron 15 5567
• Dell Inspiron 15 5579 2-in-1
• Dell Inspiron 15 7570
• Dell Inspiron 15 7573 2-in-1
• Dell Inspiron 17 7773 2-in-1
• Dell Latitude 12 5280
• Dell Latitude 12 5285 2-in-1
• Dell Latitude 12 5289 2-in-1
• Dell Latitude 12 7280
• Dell Latitude 12 7285 2-in-1
• Dell Latitude 13 3379 2-in-1
• Dell Latitude 13 7380
• Dell Latitude 13 7389 2-in-1
• Dell Latitude 14 3000
• Dell Latitude 14 3480
• Dell Latitude 14 5480
• Dell Latitude 14 7480
• Dell Latitude 15 3580
• Dell Latitude 15 5580
• Dell Inspiron 15 5570
• Dell Inspiron 17 5770
• Dell Latitude 11 5000 2-in-1
• Dell Latitude 12 5285 2-in-1
• Dell Latitude 12 5289 2-in-1
• Dell Latitude 12 7000 Rugged
• Dell Latitude 13 7000
• Dell Precision 15 7000
• Dell XPS 13
• Dell XPS 13 2-in-1
• Dell XPS 15

Keep us posted if you need additional help.

 

ran a hardware test and it passed .... with dell

 

Does the laptop exhibit this behavior if you leave in plugged in to the charger?

Also please clarify "my hard drive has disappeared". You ran a test on it so it must have come back.
So does that mean that it disappears temporarily, just when you first start up in the morning?

Also: When you turn it off in the evening, are you using the "Shut Down" command from the Start Menu, or are you using Sleep, Hibernate, or just closing the lid?

 

Thankyou for getting back to me..
If the plug is in it loads ok still with the red line on the hard drive though...
When i shut down at night it never seems to shut down properly hence morning time no power left in laptop..Tried the shutdown holding the shift button still doesnt shut down properly. ( read somewhere )
If it shut down properly maybe i wouldnt get the lots of errors i do when i power it on with no plug.. No power in it lots errors
maybe i said it wrong hard drive disappeared. Its only when i put on laptop morning with no plug i get all the errors..

 

The most apparant issue Im seeing here is that you drive is very nearly full. Thats why the red line is there. That is to let you know that you are running out of space on your drive. That can cause performance issues and errors to show up. What do you have taking up all that space? Music, movies, games, etc?

I would suggest deleting some stuff you dont need, uninstalling programs/games you dont use and/or moving some of that data over to a USB hard drive to open it back up.

 

That is good advice above.
Try and move or remove 50 or 100GB of stuff off the drive to backup. This should make the red "getting full" bar for drive C: in Devices And Drives green again. It may also give enough room for Windows to close down properly.

Is that red bar the problem you have? Or is there another problem with using the drive?
If the C: drive was not working your laptop would not start up into Windows.

 

If its not actually finding the drive but then finds it on reboot this is a known problem with dell. The pc on boot checks for hds then starts but the disk isnt up to speed so it doesnt find it when you reboot its been spining warm and upto speed so it finds it ok. A lot of dells have a bios option to wait x seconds on boot so the drive can spin up and register. Another solution is if its there enter the drive spec instead of having it set to auto it can also be first signs of drive failing

 

I know this is a contradiction, but this free program here:
TreeSize Free - Quickly Scan Directory Sizes and Find Space Hogs
will allow you to see, graphically, exactly what it is taking up space on your hard drive.

You can ask here what the things are that create the largest blocks of space and we can tell you what they are, whether you should delete them or not, or what you can do to reclaim space. Please don't delete anything unless you know what it is and what it does.

Very often the prime suspect is a hibernation file, or an unusually large amount of restore points.

 

A failing battery can do some strange things to a laptop. And batteries near end of life can drain off on their own.

I'd like you to try a test tonight. If possible, remove the battery completely, plug in the charger, and just run the laptop off the charger (no battery). Turn it off at the end of the day like usual but leave it plugged in.
See if it starts and operates normally in the morning like that.
Starts normally, no problems = bad battery causing problems.
Starts with same problem = battery fine, it is something else.

 

okay thank you will download today and get back to you. later today . ...

 

okay will try that tonight and have the camera ready to start in morning ... 2 years old , would it need a battery already yes perhaps ? okay will come back to you in morning ...thanks to you all....

 

Hi there

Why not simply get a new HDD -- laptop HDD's are really cheap these days - and actually on an older laptop using say an SSD will really make that old system fly.

When your computer is working image the OS and restore to an SSD (or HDD) - connect to computer via SATA-->USB connector -- can be got really cheaply from amazon etc.

It's usually really simple swapping HDD's on older laptops -- it's all but impossible though on modern ultra thin ones though.

Cheers
jimbo